Overview:
We are seeking a highly organized and detail-oriented Treatment Coordinator to join our team.

As a Treatment Coordinator, you will play a crucial role in providing administrative support and coordinating treatment plans for our patients.

This position requires strong communication skills, time management, and punctuality.

Responsibilities:
- Coordinate treatment plans for patients, including scheduling appointments, obtaining necessary authorizations, Collecting outstanding balances/AR, and ensuring all required documentation is completed accurately
- Serve as the main point of contact for patients, answering phone calls and addressing inquiries or concerns
- Maintain patient records and update information as needed
- Collaborate with teamto ensure seamless coordination of patient care
- Adhere to HIPAA guidelines and maintain patient confidentiality at all times
- Assist with various administrative tasks such as filing, data entry, and managing office supplies
- Provide exceptional customer service to patients, ensuring their needs are met and their experience is positive

Requirements:
- High school diploma or equivalent required; additional education or certification in medical administration is a plus
- Previous experience working in a medical office or dental office setting preferred
- Knowledge of medical terminology and procedures
- Proficient in using phone systems and other office equipment
- Strong organizational skills with the ability to multitask and prioritize workload effectively
- Excellent communication skills, both verbal and written
- Familiarity with Open Dental systems is a plus
- Ability to maintain professionalism and confidentiality in all interactions

Note: All positions at our company are paid positions, including internships.

Job Types: Full-time, Part-time

Pay: $18.00 - $25.91 per hour

Expected hours: 35 – 40 per week

Benefits:

• Continuing education credits
• Dental insurance
• Employee discount
• Health insurance
• On-the-job training
• Paid sick time
• Paid time off
• Paid training

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• New York, NY (Required)

Ability to Relocate:

• New York, NY: Relocate before starting work (Required)

Work Location: In person