JOB
Thurston 9-1-1 Communications is accepting applications to establish a full-time and extra help register for future openings as a Public Safety Telecommunicator. The Public Safety Telecommunicator receives and prioritizes emergency and non-emergency telephone calls from the public, processing information with the aid of a computer-aided dispatch (CAD) system. This position is responsible for dispatching the appropriate public safety agencies throughout Thurston County including law enforcement, fire and emergency medical units when needed, and monitors public safety units in the field. *We are currently accepting applications for a tentative October 21, 2024 start date. Interviews and tentative offers will take place in September. Applications received after August 25, 2024 will be reviewed for further consideration for future New Hire Academies. Applicants will be contacted for further information regarding testing and interviewing.
EXAMPLE OF DUTIES
Receives incoming calls on 50 emergency and business telephone lines; operates multi-frequency radio and computer-aided dispatch, accesses emergency messages, monitors alarm systems, operates playback audio recorders, operates TDD, operates security devices and other related communications equipment.Interacts with callers requesting emergency/non-emergency response or service from the community or public agencies. Evaluates information received and utilizes protocols provided through CAD and CBD (Criteria Based Emergency Medical Dispatch) systems to determine appropriate actions(s) to be taken. Uses addresses and other pertinent information to dispatch appropriate law enforcement, fire or emergency medical units.Monitors and maintains the location and status of law enforcement, fire, emergency medical and other authorized non-member agency units in the field.Enters and retrieves data on the ACCESS systems to assist law enforcement agencies in and out of Washington State.Performs other related duties as assigned.WORKING CONDITIONSDuties are performed in a secured communications center with artificial lighting. There is limited opportunity for physical movement. Works rotating shift work in a 24 hour-a-day, seven-day-a-week operation that includes holidays.
SUPPLEMENTAL INFORMATION
Questions about this recruitment?Please contact Aaron Moe, 360-704-2733 or HumanResources@tcomm911.org.This position is: - represented by a union- eligible for full benefits- Eligible for overtime under the Fair Labor Standards Act (FLSA)Applicants must submit the following items: - Online application- Answer all Supplemental Questions