15 Concierge Jobs in Savannah, GA
Thrive Senior Living is Hiring a Concierge Near Savannah, GA
** Concierge**
**Job Category****:** Administration **Requisition Number****:** CONCI002031 Showing 1 location **Job Details**
**Description**
Build strong relationships with residents, families, prospects and team members while focusing on clear communication and impactful interactions.
This includes all duties required to build, sustain, and actively participate in a healthy and unified team that serves as the first point of contact for the community while promoting meaningful relationships.
Knowledge is Power
- Watch Call times/lights and inform experience team when appropriate
- When a resident concern is brought to you, listen, empathize but never validate; ensure concern gets to the right person
- Go to person for resident and family questions
- Keeper of the Salon and visitation schedule
- Emergency Preparedness binders are up to date
Name Game
- Build organic relationships and make community experiences as positive as possible
- Create and maintain an atmosphere of warmth, optimism, and interest in the needs and desires of others
- Get to know others by name and by using FRAME to better understand history and preferences
- Focus on problem solving, maintain confidentiality, seek first to understand then to be understood
- Ferociously guard relationships
Better Together
- Be an activities promoter. Get residents and families excited for activities for the day
- We are a team; Help where needed
- Get to know the team members in Convivium, Resident Experience, Social Network, Property Experience and Leadership. This will assist in easily knowing who to direct each phone call to and create a strong team environment
Efficient is Effective
- Guard Sales time from 9-3, no vendor visits unless scheduled
- COVID Deputy (check Temps, ensure handwashing, sanitize packages etc.)
- Abide by current visitation guidelines
- Family Visit Scheduler
- Ensure that everyone signs in, experience team is notified with residents are leaving/returning
Gateway Guardian
- Greet every guest with sincerity and enthusiasm
- Be a positive role model and community representative
- Be a multi-tasking pro-PROBLEM SOLVE
- Submit work orders into TELs
- 5 star review collector
- Receive Thrive Guests and act as a liaison for the team and others
- Create key fobs and essentials for new residents and team members as needed
- Assist with processing of incoming information (applicant, resident etc..)
- Receive, separate and distribute incoming and outgoing mail/packages
- Maintain appearance, fragrance, peace and pace that is professional
- Know the layout of the community to easily direct guests to their designated location
- Keep front desk, foyer and entry area clean and tidy always
So Call ME.Always
- Can they hear you smile
- Be so kind they cant ignore you
- Answer by the 3rd ring
- Its a great day to Thrive, we are so happy you called
- No one goes to voicemail
- Deep Knowing
- Book tours using Calendly
- Use tour tree and phone tree
Red Carpet Ready
- Welcome signs prepared
- Red carpet ready
Partners in Dime
- Assist First Impressions Director with orders, receipts, and other necessary paperwork
Required Knowledge, Skills and Abilities
- Possess a genuine heart and passion for impacting older adults and improving quality of life for all people
- Have strong organizational skills as well as the ability to follow-up, detail-oriented, ability to multi-task; prioritize projects and objectives
- Excellent oral communication skills
- Innovative and creative self-starter
- Ability to identify and resolve problems in a timely manner
- Ability to navigate difficult or emotional resident, family member and team member issues
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
Job Summary
Full Time
$29k-37k (estimate)
05/01/2024
05/14/2024
thrivesl.com
Atlanta, GA
100 - 200
Related Companies
The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
02/06/2022: Huntington, WV
Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.
01/03/2022: Dayton, OH
A concierge acts as a local expert for guests at hotels.
02/08/2022: Monroe, LA
Concierges provide excellent customer service to all hotel guests throughout their stay.
03/01/2022: Amarillo, TX
Concierges use customer service skills to anticipate and meet guests’ needs.
01/18/2022: South Bend, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
01/10/2022: Saint Petersburg, FL
A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
02/02/2022: Stamford, CT
A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
12/12/2021: Detroit, MI
A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
12/15/2021: Brownsville, TX
Step 3: View the best colleges and universities for Concierge.
