4 Client Care Representative Jobs in California, CA
Thrive Pet Healthcare is Hiring a Client Care Representative Near California, CA
Description
ACCESS (Advanced Critical Care, Emergency & Specialty Services) South Bay is hiring Client Care Coordinators to join our team!
*Experience in the veterinary or healthcare field required*
Come join ACCESS Specialty Animal Hospitals in South Bay! We are one of the largest, most advanced, and progressive veterinary multi-specialty referral groups in So Cal. We are comprised of emergency, critical care, cardiology, internal medicine, neurology, & surgery!
We offer a 4 day work week with an incredible benefits package including health, dental, vision, 401K, paid parental leave, PTO, continuing education, and amazing pet benefits!
Our Client Care Department consists of reception, specialty department coordinators, phone operators, and doctor's assistants. Each position differs slightly but all serve as a liaison between our medical team and clients - they are truly the face of ACCESS - and the care they provide our clients is as important as the exceptional patient care provided by our doctors.
Our new team member will:
- Effectively resolve client questions via phone and email
- Take ownership in building trust and relationships with clients
- Work closely with our medical teams to ensure a positive outcome at each visit
- Minimum 2 years experience in a customer service role preferably in a medical or veterinary setting.
- Handle a multi-line phone system.
- A deep, genuine care for helping people
- Naturally empathetic and articulate communication
- A friendly and professional demeanor
- Critical thinking and problem-solving skills
- Comfort working with computer software
...and embody our core principles: Quality, Integrity, Compassion, and Service
Join our diverse and unique team, including many "lifers" who love our practice, our people, and are proud of what we have created. We work as a close knit team with the emphasis on providing a strong culture of teamwork and collaboration.
Compensation negotiable based on credentials and experience with a hourly pay rate starting at $19 - $22 / hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
Learn more about us at:
https://accessanimalhospitals.com/south-bay/Apply today! We look forward to hearing from you!
Job Summary
Full Time
$40k-50k (estimate)
11/23/2023
06/04/2024
The job skills required for Client Care Representative include Customer Service, Leadership, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Care Representative positions, which can be used as a reference in future career path planning. As a Client Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Care Representative. You can explore the career advancement for a Client Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Care Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
03/27/2022: New Haven, CT
Customer service representatives document their exchanges with clients, often using customer relationship management software.
06/08/2022: Honolulu, HI
They help customers compare products and services and advise clients about which options meet their needs.
05/04/2022: San Jose, CA
When customers experience problems with products and services, these support representatives handle complaints.
05/12/2022: New Haven, CT
Representatives keep records of customer interactions, process customer accounts and file documents
03/15/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Care Representative jobs
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
04/10/2022: Lawton, OK
Take note that workplace skills are crucial to being an effective customer service representative.
04/19/2022: Hopkinsville, KY
Measure and analyze customer feedback and have a clear escalation pathway.
06/01/2022: Akron, OH
Aspiring candidates must know how to understand the customer’s expectations in order to have a good relationship with clients.
04/25/2022: Salt Lake City, UT
When conversing with clients through a 2-way chat or video consultation, professionals must be able to easily save the conversation.
05/01/2022: Johnstown, PA
Step 3: View the best colleges and universities for Client Care Representative.
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