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Thrive Medical is Hiring a Front Desk Specialist NO WEEKENDS NO MAJOR HOLIDAYS Near Sayville, NY
NO WEEKENDS, NO MAJOR HOLIDAYS
We are looking for a pleasant Front Desk Specialist to undertake all receptionist and clerical duties. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make patients and visitors feel comfortable and valued. Responsibilities include but not limited to:
Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
Greet and welcome guests
Check patients in/out
Set up patient's appointments
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Check, sort, and forward emails
Requirements:
Proven experience as front desk representative, agent, or relevant position
Familiarity with office machines (e.g., fax, printer, etc.)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
Experience with Google Drive
High School diploma; additional qualifications will be a plus