Job Description:

SUMMARY

Make sure Casino is clean and in order at all times. Responsible for keeping the restrooms clean and sanitized and outside grounds presentable.

PRINCIPAL ACTIVITIES & RESPONSIBILITIES

• Clean restrooms and make sure supplies never get low.

• Maintain the Casino by cleaning all machines, chairs, and in-between machines.

• Clean floors and carpet.

• Empty and clean trash cans inside the Casino.

• Clean Casino Offices and Team Member Areas.

• Use all cleaning equipment in a safe manner.

• Assist Beverage Servers in removal of all beverage containers.

• Promote teamwork and quality service through daily communication and coordination with all departments, including needed property or service concerns.

• Integrate the Three Rivers brand purpose into all processes, communications and guest/team member experiences.

• Maintain awareness of, and effectively communicate to other staff, property-wide/company promotions, events and programs. Keep fellow team members/guests informed regarding the direction of the organization

• Ensure that all fellow team members will adhere to and deliver Superior Guest services striving to exceed our internal and external guest expectations

• Provide information and explain Players Club benefits, property amenities & marketing programs to our guests.

• Ensure living the brand/purpose in all work activities: 'Every day, we deliver uncommonly kind experiences that connect people to the coast.'

• Communicate effectively both orally and in writing.

• Other duties as directed by management.

PHYSICAL & MENTAL DEMANDS

• Must be able to stand on feet for entire shift.
• Must be able to stand, carry, reach, twist, bend and squat frequently.
• Must be able to move up to 50 lbs.

WORKING CONDITIONS & ENVIRONMENT

• Exposed to smoke, dust, and noise.
• Exposed to cleaning chemicals, fumes, etc.
• Must be able to work in a smoke-filled environment.
• Must be able to work all shifts, weekends, holidays & special events as needed.

• This position is determined to have potential for possible exposure to Bloodborne Pathogens.

Guest service is the foundation of our success at TRCR, and good relations between Team Members and guests is essential. In addition, we operate 24 hours per day, 7 days per week. Therefore, the following criteria apply to all TRCR Team Members, regardless of the position they occupy:

• Maintain appearance standards as outlined in TRCR Handbook.
• Interact with the guests or general public in a courteous, professional and efficient manner.
• Maintain a good attendance record as outlined in TRCR Handbook.

As outlined in the TRCR Handbook, federal law provides exceptions under certain circumstances. In all other situations, Team Members should consider the duties and expectations in this Job Description to be the 'gold standard' applicable to all work for TRCR.

JOB LOCATION

Three Rivers Casino Resort

5647 Highway 126

Florence, Oregon 97439