If you're looking for a place to call home and grow, Three Crosses Regional Hospital is looking for you! We are looking for a Medical Office Supervisor that is committed to clinical excellence and building a patient-centered culture.

Three Crosses Regional Hospital is an advanced independent healthcare organization led by a local team of professionals dedicated to high quality patient care and being the first choice of patients and providers in the communities we serve.

We are dedicated to hiring team members that will adapt to our culture, pride themselves in professionalism, integrity, transparency, two-way communication, and ensuring the safety and well-being of our patients and staff.

 Responsibilities:

• Maximize efficiencies related to scheduling and appointment management. 
• Generate, analyze, and report data relevant to front operations, quality, fiscal responsibility, and service.
• Recruit, hire, develop, inspire, and retain a highly effective team of support staff professionals.
• Support staff development through training, coaching, and mentorship.
• Hold staff accountable for adherence to policies, procedures, and professional standards. 
• Ensure compliance with all regulatory requirements.
• Ensure fiscal responsibility through appropriate point of service collections and demographic capture.
• Build effective relationships and serve as a liaison between patients, providers, staff and leadership.
• Ensure that all staff are properly coached and directed, and that clearly defined measurements of performance are utilized to enhance individual and organizational effectiveness. 

 Education and Experience: 

• Required: High School Diploma
• Preferred: Bachelor Degree
• Required: Two years in a medical setting, preferably front desk or reception
• Required: Insurance eligibility knowledge
• Preferred: Two years supervisory/management experience
• Preferred: Bilingual (Spanish-English)