Job Description: Director of Commercial Operations - Thompson Pipe Group (TPG) Pressure Market

Location: Grand Prairie, TX
Reports To: Vice President of Commercial 

About Thompson Pipe Group:

Thompson Pipe Group (TPG) is a leading manufacturer of concrete and steel pipe products, serving various markets including water infrastructure, industrial, and transportation. Committed to innovation and quality, TPG offers a comprehensive range of pipe solutions tailored to meet the unique needs of its customers.
About TPG Pressure Market:

TPG's Pressure Market specializes in manufacturing and distributing pressure concrete and steel pipe products designed for a wide range of applications. These include:
• Water Transmission: Providing durable and reliable pipe solutions for water transmission systems.
• Wastewater Management: Offering robust pipe products for wastewater conveyance and treatment facilities.
• Industrial Applications: Serving industrial sectors with high-pressure piping needs, including oil and gas, chemical processing, and power generation.
Position Overview:

The Director of Commercial Operations for TPG Pressure Market will oversee all aspects of commercial operations, including project management, field services and other related customer-facing components. This role requires a strategic and customer-centric leader with strong project management skills, industry knowledge, and a commitment to delivering exceptional customer experiences.

Key Responsibilities:

1. Project Management:
• Lead and oversee TPG Pressure projects from inception to completion, ensuring on-time delivery, budget adherence, and quality standards.
• Coordinate with cross-functional teams, including sales, engineering, manufacturing, and logistics, to ensure seamless project execution.
• Implement project management best practices, tools, and methodologies to drive efficiency and effectiveness.
2. Customer Relationship Management:
• Develop and manage customer relationships and addressing their needs and concerns.
• Collaborate with the sales team to identify new business opportunities and expand TPG's customer base.
• Conduct regular customer meetings, presentations, and reviews to maintain strong relationships and gather feedback.
3. Field Services :
• Lead and manage TPG Pressure field services team.
• Develop a team that provides comprehensive solutions to urgent demands.
4. Contract Management & Negotiation:
• Manage contract negotiations with customers, ensuring favorable terms and conditions for TPG.
• Review and approve commercial agreements, ensuring compliance with company policies and legal requirements.
• Monitor contract performance and resolve any disputes or issues in a timely and effective manner.
5. Team Leadership & Development:
• Lead, mentor, and develop the Commercial Operations team, fostering a culture of excellence, collaboration, and continuous improvement.
• Establish clear performance metrics and goals for the team and provide regular feedback, coaching, and training.
• Recruit, onboard, and retain top talent to support the growth and success of the Pressure Market segment.
Qualifications:
• Bachelor’s degree in business, Engineering, or related field; MBA preferred.
• Minimum of 10 years of experience in commercial operations, project management, or related role.
• Strong knowledge of the Pressure Market, including product specifications, applications, and industry trends.
• Proven track record of managing complex projects and delivering results in a customer-focused environment.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in project management tools and software.
Benefits:
• Competitive salary and performance-based incentives.
• Comprehensive benefits package, including health, dental, and retirement plans.
• Opportunity to work with a market leader in the Pressure Market segment.
• Career growth and development opportunities within Thompson Pipe Group.