PRIMARY FUNCTION: ThePhysician Relationship Manager (PRM) will be responsible for clinical growth by retaining current and generating new referrals from physicians. The Senior PRM will be responsible for creating referral development plans based on Jefferson Healthrsquo;s strategic and operating plans, PRM Outreach plan, internal stakeholder input and market intelligence.

ThePRM embodies a proven track record of success within Jefferson, demonstrates consistent, growth of strategic services, has a track record of exemplary communication with internal stakeholders and represents the organization at the highest level.

The role is exclusively dedicated to developing and cultivating relationships through face-to face interactions with physicians and the staff within their practices. This person will have deep understanding of health care, the practice of medicine including referral relationships, external and internal factors (ex. payor requirements) and other economic and financial influences.

ESSENTIAL FUNCTIONS:

• The role will be: 70-80% of the time in the field meeting with physicians and their staff. This may include support with select physician events at the discretion of the manager. 15% of time is set aside for field preparation and post-visit documentation and 5-15% is dedicated to learning about clinical offerings and working with internal stakeholders.
• The senior PRM will be assist in coaching, mentoring and on-boarding other members of the PRM team
• Under the leadership of the Director, the senior PRM will take on additional responsibilities or special projects and may be asked to represent the PRM team on committees, task forces and work groups.
• Within a defined geographic territory, the Senior PRM facilitates relationships with physicians/staff by direct communication to earn new referrals and increase volume into the system.
• Develops and implements field sales plans to increase patient volume in the local and regional Jefferson Health network.
• Working with the director, maintains a data driven targeted physicians list based on demographics, referral trends and other relevant detail. .
• Facilitates relationships with community physicians and university physicians by direct communication to earn referrals into the health system.

Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.

OTHER FUNCTIONS AND COMPETENCIES needed in addition to Essential Functions:

• Thorough knowledge of Jefferson Health departments and services preferred
• Ability to write and implement a sales plan
• Ability to plan, organize and manage resources within prescribed timeframes (prioritize and focus)
• Ability to present, probe, persuade and actively listen to referral source needs and respond with the right mix of service line and product attributes that produces results.
• Ability and willingness to use a data driven approach to selecting physicians.
• Consistent, timely visit documentation and report generation.
• Ability to work within a team structure, integrating and collaborating with various leadership and management groups to strategize and drive results
• Conceptual thinking skills - connect the dots
• Critical-thinking skills ndash; ability to look at all perspectives and get to the root of issues
• Analytical thinking skills ndash; logical thinking

Bachelor degree required, preferred in business, healthcare administration, or public health administration.

• Minimum of three (3) to five (5) years of sales experience, with physicians and/or health care provider setting. Strong direct relationship sales experience.
• Previous experience in physician relationship management preferred

ADDITIONAL INFORMATION:

• Strong direct relationship sales skills with measurable results.
• Consistently exceeds quarterly activity targets.
• Minimum of five (5) years of physician relationship sales in a health care provider setting.

• Thorough knowledge of Jefferson Health and/or Thomas Jefferson University Hospital departments and services
• Understands and sets strategic priorities by practices/physicians within the assigned geography.
• Ability to write and implement a sales plan
• Ability to plan, organize and manage resources within prescribed timeframes (prioritize and focus)
• Ability to present, probe, persuade and actively listen to referral source needs and respond with the right mix of service line and product attributes that produces results.
• Ability and willingness to use a data driven approach to selecting physicians.
• Consistent, timely visit documentation and report generation.
• Ability to work within a team structure, integrating and collaborating with various leadership and management groups to strategize and drive results
• Conceptual thinking skills - connect the dots
• Critical-thinking skills ndash; ability to look at all perspectives and get to the root of issues
• Analytical thinking skills ndash; logical thinking

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnetreg;-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.

Jeffersonrsquo;s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

• OUR MISSION: We improve lives.
• OUR VISION: Reimagining health, education and discovery to create unparalleled value
• OUR VALUES: Put People First, Be Bold amp; Think Differently and Do the Right Thing

As an employer, Jeffersonmaintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.