** Regional Teller/Customer Service Rep I - Midtown Region (Cleveland, OH)**

**Job Category****:** Administrative **Requisition Number****:** REGIO001238 Showing 1 location **Job Details**

**Description**

Third Federal has been named for five years in a row as One of the Best Companies to Work For" in America by *Fortune* magazine, and nationally named one of the Top Workplaces in Financial Services, and for Women, by Great Places to Work. We offer a comfortable customer service-oriented work environment, competitive salary, comprehensive benefits package, and career growth opportunities.

We are looking for an experienced Customer Service Representative I/Teller to cover 4 different branch locations in our Midtown Cleveland Region. The home branch for this position can be any one of the branches to be covered. The qualified candidates will be proficient in all aspects of cash handling, managing and balancing a teller drawer and positively resolving customer issues. Dedication to delivering outstanding customer service is required. Branches to be covered are, Garfield Hts., Main Office (East 71st Street), Westown and Ohio City. The home base for the position is the Main Office Branch.

**Responsibilities:**

* Working with the banks customers (face to face) handling financial transactions and problem resolution in a professional and friendly manner.

* Managing and balancing a teller drawer.

* Work within a regional area consisting of 4 different branch locations as a Teller.

**Requirements:**

* One year of recent previous teller experience required

* A minimum of 6 months recent cash handling experience and one year of customer service experience in a face to face retail bank environment

* High School diploma

* Outstanding customer service skills to include:

professional grammar and demeanor

positive, proactive, and friendly interpersonal skills

* Ability and willingness to work different branch locations in the region on short notice

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)