Join Our Team as a Customer Service Representative at Think Tell Junction

Are you passionate about providing exceptional customer service? Think Tell Junction is looking for a Customer Service Representative to join our team in Los Angeles, CA. As a Customer Service Representative, you will play a crucial role in ensuring our customers receive the support they need while representing our brand with professionalism and care.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers with product information, troubleshooting, and order inquiries.
• Process orders, returns, and exchanges accurately and efficiently.
• Resolve customer issues and complaints with empathy and diplomacy.
• Collaborate with other team members to ensure a seamless customer experience.

Qualifications:

• High school diploma or equivalent; college degree preferred.
• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in Microsoft Office suite and experience with CRM software is a plus.

Benefits:

• Competitive hourly wage: $22 - $24 per hour.
• Opportunities for career growth and advancement.
• Comprehensive benefits package including health insurance and retirement plans.
• Flexible work environment promoting a healthy work-life balance.

By joining Think Tell Junction, you will immerse yourself in a collaborative environment where your ideas are valued and your creativity is cultivated. In addition to exciting projects and career development opportunities, we offer competitive benefits and a flexible work environment that promotes a healthy work-life balance.

Schedule: Monday to Friday Work Location: In person at our offices in Los Angeles, CA

Ready to make a difference in customer service? Apply now and become part of our dedicated team at Think Tell Junction!