Business Manager

Would you enjoy a rewarding long-term career as a business manager in a busy yet playful pediatric medical environment? Are you passionate about being of service and making a positive impact in the community? Do you have the management skills and experience to oversee a front office and medical billing department? Can you handle the HR needs for up to 20 staff?

If you answered yes to these questions, then you might be the perfect fit for the Business Manager position at TheraPlay Spot Pediatric Therapy clinic! We are an outpatient clinic serving children who qualify for medically necessary therapy services, including occupational therapy, speech and language therapy, and physical therapy. We are passionate about helping children and their families succeed, where they would otherwise struggle.

As the Business Manager, you will be responsible for:

• Overseeing the daily operations of the clinic, including scheduling, billing, payroll, inventory, and HIPAA compliance
• Supervising and supporting the front office staff (2) and medical billing specialist (1), including being a backup for them whenever needed
• Reviewing, updating and implementing policies and procedures to ensure quality care, compliance, and high customer satisfaction
• Recruiting, hiring and training new admin staff as needed
• Handling human resources (HR) for both admin and therapy staff
• Maintaining excellent customer service with our families
• Playing a critical role on the upper management team to support company goals
• Promoting the clinics services and reputation in the community and online

To be successful in this role, you will need:

• Prior relevant experience in managing a medical facility or a similar setting
• Excellent communication, leadership, and problem-solving skills
• Knowledge of medical insurance billing and reimbursement
• Experience in HR, including onboarding new hires, resolving complaints, and elevating team morale
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams) and QuickBooks
• A positive attitude, easy demeanor and a sense of humor

Benefits:

• Competitive Total Compensation!
• Salary from $45,000 to $65,000, depending on abilities and related experience
• Comprehensive healthcare benefits and up to 90% off prescription meds
• Company match for supplemental plans, including accident, short-term disability, cancer, dental, vision, and more
• 401(k) retirement plan with company match up to 3.5%
• Paid Time Off, up to 4 weeks in first year
• Birthday & workiversary celebrations!
• Out of clinic social events
• Company holiday party
• Many themed events, including pajama and water weeks
• Company swag
• Professional development opportunities
• Supportive and collaborative work environment

If you would be a great fit with our fun and friendly team, we welcome you to apply!