Position Summary:

Their Place is a non-profit organization that promotes independence and a sense of belonging for individuals with intellectual and development disabilities. We foster social connections between those with and without Intellectual Developmental Disabilities (IDD) through assisted programming and coaching. We believe that a sense of belonging is essential to a fulfilling life.

We are looking for an experienced Supports Broker to join our dedicated team. The ideal candidate will assist with the development and implementation of the Support Brokerage Services. The Supports Broker will assist a participant and/or their family representative with tasks related to their self-directed services, such as:

Essential Job Functions:

Manage Workload

· Manage a Workload of 10-15 Program Participants

· Maintain required contact with assigned participants, including telephone calls and quarterly home visits.

· Respond to participant inquiries in a timely manner.

· Maintain email communication with participants, as needed.

· Resolve participant issues in a timely manner.

Provide participants with practical skills training in areas such as:

· Locating community resources;

· Recruiting, selecting, hiring, training, and supervising employees

· Purchasing goods and services;

· Managing a monthly budget to pay for their direct care workers

Assist participants to:

· Enroll in the Personal Preference Program

· Complete required enrollment paperwork

· Identify community resources, services and supports to meet their life goals;

· Develop their spending plan and schedule their employees to stay within their monthly budget

· Assist direct care workers, to complete required paperwork to be employed by the participant;

· Monitor participant health and safety through monthly phone contact and quarterly home visits (as needed);

· Maintain progress notes in accordance with NASW standards;

· Report and respond to participant complaints and grievances;

· Act as mandated reporter for allegations of abuse, neglect, and exploitation

Required Skills:

· Ability to manage own schedule and work independently with minimal supervision

· Strong Microsoft Office applications skills

· Commitment to exceptional client service

· Creative problem-solving ability and a consultancy mindset

· Dedication to accomplishing goals and challenges presented by clients and management

· Ability to interact with various levels of management and with clients

· Flexible, self-starter possessing intellectual curiosity

· Enthusiasm for life-long learning and staying well-informed about current business issues

· Proven ability to take initiative to move daily work forward

· Able to follow, critically evaluate, and improve upon current processes

· Excellent oral and written communication skills

· Ability to use sound judgment in completing tasks and to seek guidance when needed

· Ability to recognize issues and identify solutions

Competencies:

• Detail oriented
• Integrity
• Oral Communication
• Written Communication
• Reliability
• Collaboration

Minimum Qualifications:

• Must have a BA or BS degree in related field
• Must have at least 2 years of experience in the Developmental Disability field.
• Must have a valid New Jersey driver’s license in good standing
• Must have own transportation and transport participants as needed
• Strong verbal and written communication skills.
• Strong interpersonal relationship skills.
• BOGG’s Certification required
• Desire for continued learning opportunities, and willingness to embrace instruction.
• Ability to work with multi-disciplinary team members, and a desire to work with young adults.
• Reliable attendance record.
• Knowledge of HUD programs a definite plus

Supervisory Responsibilities: None

Travel: Up to 75% within 30 to 60 miles of the work location. Must be able to travel in all modes of transportation.

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to occasionally lift objects up to 25 lbs.
• Ability to continuously walk to stand.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• While performing duties of this job, the employee is regularly exposed to a multi-occupant office with multiple conversations simultaneously occurring.
• The employee may be required to perform job duties outside of a typical office setting.

Language Skills:

• Ability to read and interpret written documents.
• Ability to speak effectively in front of a group of 1 or more people.

Mathematical Skills:

• Ability to add, subtract, multiply and divide all units of measure using whole numbers, common fractions, and decimals.
• Ability to manage and analyze data

Computer Skills:

• Computer proficiency.
• Strong working knowledge of Microsoft Office Suite.

Reasoning Ability:

• Ability to reason with problems involving several variables in standardized situations.

This job description reflects the company’s assignment of essential job functions; it does not prescribe or restrict tasks that may be assigned. Management retains the discretion to add or change the duties of this position at any time. Their Place is an Equal Opportunity Employer.

Job Type: Part-time

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Woodbridge, NJ: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Valid NJ Driver's License (Required)

Work Location: In person

Job Type: Part-time

Salary: $19.00 - $21.00 per hour

Benefits:

• Health insurance
• Professional development assistance

Experience level:

• 1 year

Schedule:

• Day shift
• Monday to Friday

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Job Type: Part-time

Pay: $19.00 - $21.00 per hour

Expected hours: 25 – 30 per week

Experience level:

• 2 years

Schedule:

• Monday to Friday

Ability to Relocate:

• Woodbridge, NJ: Relocate before starting work (Required)

Work Location: In person