Concierge/Front Desk

The Villa at Westhampton is the premier assisted living community in Westhampton and the only assisted living community in the Hamptons. We are looking for experienced and caring Front Desk personnel to guide our residents throughout the day.

Front Desk Responsibilities

• Receive and direct visitors and residents to their intended destination, providing information and referral as necessary, in a positive and pleasant manner.
• Maintain Resident and Visitor sign-in and sign-out books.
• Receive, address and/or transfer all resident inquiries in a pleasant and efficient manner.
• Assist with requests for transportation arrangements and other resident and guest services.
• Communicate all resident, family, guest and prospective resident needs to the appropriate department.
• Ensure outgoing mail is ready for pick-up. Receive, open, date and distribute all mail as assigned.
• Attend and participate in programs for in-service education, on the job training, and orientation.
• Follow all established fire/safety components, including participating in monthly drills and staff fire/safety training
• Promptly report and equipment or community damage to a supervisor.
• Report any accidents and incidents immediately.
• Meet customer service standards in a friendly, helpful, courteous manner, with resident satisfaction a priority.

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Front Desk Requirements

• High School diploma or equivalent
• Customer Service Experience

Front Desk Benefits

• Medical and Dental insurance
• 401(k) plan
• Paid Time Off

Job Type: Part-time

Pay: From $16.00 per hour

Expected hours: No less than 18 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Evening shift
• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Ability to Relocate:

• Westhampton, NY 11977: Relocate before starting work (Required)

Work Location: In person