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The primary responsibility of the Analyst I – IT Service Management (ITSM) is to assist with the resolution of high severity incidents, monitoring of key system events, maintenance of monitoring and communication tools. This position plays a crucial role in coordinating timely resolution of high severe incidents, post incident reviews, and root cause analysis. The role also assists in defining and maintaining operational metrics and KPIs and ensuring adherence to Incident, Event, Problem and Change processes and procedures.
All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.
Company Standards of Conduct
All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.
Must be able to:
Full Time
Restaurants & Catering Services
$82k-104k (estimate)
04/28/2024
06/27/2024
venetianlasvegas.com
Las Vegas, NV
100 - 200
Restaurants & Catering Services