Duties. Delivers professional activities in the IT Support job family with a focus on IT Services. Develops effective relationships with business units, divisions or groups of users. Ensures required IT services are identified, developed and supported to the satisfaction of the business unit/division. Provides support and maintains. service level agreements. Applies standard techniques and procedures to routine instructions that require professio...
Job Title: IT Service Analyst. Location: Cadillac, MI. Purpose of Position. The Service Analyst is an IT support professional with technical capability to help resolve colleagues IT related issues via email, phone, remote access or in person, manages the operation of the Avon IT’s service desk ensuring information entered into the system is accurate and of high quality and assists and supports colleagues in the IT Services Team to deliver a highl...
