Retail Center Associate Job description:

We are looking for an experienced and self-driven Retail Center Associate to join our team! Are you up for the challenge of a fast-paced environment that helps you to grow both professionally and personally. Then joining the team at The UPS Store will be a great choice for you.

As a Retail Center Associate, you will be responsible for helping oversee the operations and offering a diverse selection of services to meet our customers' needs. Some of the services we include are shipping, packing, mailboxes, printing, notary services, and many more. The goal is to help our store in ways that boost revenue and grow the business.

You will join a team of individuals passionate about your personal growth and development. Apply now and see what opportunities wait for you today.

The ideal candidate would demonstrate all the following attributes:

• A customer service mindset—an understanding of the value of world-class customer service.
• An ownership mentality—a concern for the success of the business as if it were their own.
• Leadership—the ability to guide and motivate their peers.
• Decisiveness—the confidence to make decisions and act.
• Innovation—the capacity to think and solve problems.
• Responsibility—a willingness to broaden their respective roles and grow with the business.

Responsibilities:

• Assist with inventory, technology, back-office processes, opening/closing procedures, and much more.
• Collaborate with team members to develop a marketing store strategy.
• Assist new store employees.
• Suggest new ideas to improve store's performance and productivity.
• Create a culture that consistently delivers a best-in-class customer experience.
• Become an expert in all products and services, proactively learning about new programs, policies, etc.
• Become a Notary in Massachusetts or Rhode Island depending on store location.

Summary of The UPS Stores

• The strength of The UPS Store network comes, in part, from the talented and dedicated associates at each retail location. The UPS Store franchises endeavor to be the best in every aspect of business by championing a culture of trust, teamwork, accountability, high expectations, and open communication. With approximately 5,000 The UPS Store retail outlets across the United States, Puerto Rico, and Canada, our independently owned and operated locations are regularly looking to hire employees.
• Our franchise currently operates 7 locations across Massachusetts and Rhode Island. Our locations are Smithfield RI, Warwick RI, Barrington RI, Seekonk MA, Westport MA, Fairhaven MA, and Wareham MA.

COMPENSATION

No Health benefits offered for this position.

Employee Discounts

WORK SCHEDULE

32-40 hours per week full time or 16-24 hours per week part time, must have open availability from 7:45 am – 6:45 pm Monday through Friday and 8:45 am–3:15 pm on Saturday, and 9:45 am - 3:15 pm on Sundays.

Job Type: Full-time

Pay: $16.50 - $17.50 per hour

Benefits:

• Employee discount
• Paid time off

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you able to work Weekends and Closing Shifts?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Required)

Work Location: In person