Exempt

Immediately

Salary commensurate with experience

40.00 Standard from 8:00 AM to 5:00 PM

Office of the Chief Information Officer

A resume and letter of interest is required to apply. Candidates under final consideration will also be required to submit professional references, college degree information, and employment history to an online third-party vendor.

For more than 140 years, The University of Texas System has improved the lives of Texans — and people all over the world — through education, health care, and research. The System consists of nine academic institutions, five health institutions, and The University of Texas System Administration. The institutions of the UT System employ more than 116,000 faculty, health care professionals, researchers, support staff, and student workers.

The UT System Administration is primarily based in Austin, Texas. It supports the missions of the System’s fourteen institutions by providing financial, legal, planning, purchasing, government relations, communications, development, and other central services. Serving a growing state, the UT System Administration strives to provide a welcoming, supportive work environment that embraces different perspectives - not only because it enables the organization to be stronger, creative, and thoughtful, but because it is the right thing to do. To that end, UT System Administration embraces state laws on military and former foster children employment preferences.

Responsible for the support and maintenance of complex IT platforms, networks, application systems and related services. Provides input to management and team members for recommendations for services across the IT platform and related operations.

• Proactively monitor and manage various IT platforms including wired and wireless networks, application/telephony systems and related services. Provide expertise in troubleshooting, modifying, and optimizing platforms, networks and application systems, including coordination among internal and external stakeholders and vendors as needed.
• Support the discovery, evaluation, planning and design of IT solutions to business needs as they arise, providing detailed documentation as needed.
• Maintain infrastructure including patches and upgrades for enhancement or security. Infrastructure includes: logical and physical devices plus servers, storage, firewalls and networking equipment. Partner with information security team to help ensure a strong security posture for server patching and end user endpoints.
• Evaluate and test new technology for feasibility and implementation at System Administration.
• Support infrastructure projects, which include installation and documentation of new hardware or software, configuration and design by collaborating with other technical team members.
• Troubleshoot infrastructure problems. Analyze the problem, identify the cause of problem and implement a timely solution. Consult with vendor technicians. Perform administrative duties such as creating reports and maintaining schedules.
• Special projects and other duties as assigned.

• Strong organizational skills
• Strong communication skills
• Strong problem-solving skills
• Ability to manage a variety of tasks and prioritize while working collaboratively with other stakeholders
• Ability to use standard office equipment and software

Bachelor's degree and one or more years of broad infrastructure experience OR high school diploma/GED and five years of broad infrastructure experience in designing, installing, and maintaining IT platforms, networks, application systems and related services

• Professional certifications such as CCNA, CCNP, or equivalent are preferred
• Knowledge of network topologies and technologies (IP Addressing, VLANs, Wireless)
• Familiarity with networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
• Familiarity with VMWare, Hyper-V, physical and servers
• Familiarity with enterprise IT equipment (e.g., Cisco, Cohesity, Dell, Juniper, NetApp, Palo Alto and Teams Telephony)
• Familiarity with Microsoft-centric infrastructure (Active Directory, Azure AD, Windows Server)

• May work around standard office conditions
• Repetitive use of a keyboard at a workstation
• Uses standard office equipment
• 10% travel
• Hybrid work environment (remote and office)

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to a minimum of 20 hours per week and at least 135 days in length.

A background check will be conducted on candidates under final consideration. The background check may include any or all of the following: criminal history check, prior employment verification, education verification, professional references check, and motor vehicle records check. Background checks are conducted by third-party vendors. Upon request form the third-party vendor, candidates under final consideration must provide the required information for the background checks to be completed.

The University of Texas System Administration is a federal contractor committed to providing equal employment opportunity for all qualified applicants and employees in all terms and conditions of employment. U. T. System will provide equal employment opportunity to all qualified persons and will not discriminate on the basis of race, color, sex, sexual orientation, gender identity/expression, pregnancy, religion, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal or state laws.

For information on accommodations for individuals with disabilities, please contact the Office of Talent and Innovation at oti@utsystem.edu.