Job Details
Level
Experienced

Job Location
589 - The Union Dallas - Dallas, TX

Position Type
Full Time

Education Level
2 Year Degree

Travel Percentage
Negligible

Job Shift
Day

Job Category
Admin - Clerical

Supports the General Manager and property management team in the daily routine requirements of property operations. Maintains a “world class” level of service to tenants, clients, and vendors.
Essential Duties and Responsibilities

• Organizes and prioritizes work to ensure completion of all tasks in a timely manner.
• Utilizes RED Standard Service Contract for all outside services.
• Prepares correspondence to clients, tenants and vendors, upon General Manager, Vice President of Marketing or Chief Engineer request.
• Maintains office equipment and office supply inventory.
• Processes expense reports and check requests for review and approval by General Manager.
• Prepares monthly report summary for certificates of insurance for vendors and tenants.
• Maintains updated Tenant Procedures Manual for distribution to new tenants.
• Assists General Manager or Operations/Facilities Manager with the development and maintenance of a comprehensive Tenant Service Package tracking tenant service calls, security issues, move-in/move-out procedures, recurring or important tenant issues, and ensures service calls are completed.
• Uses and updates all aspects of the MRI/IMPAK system for certificates of insurance, vendors and contractors, tenant contacts, rent rolls, maintenance work orders, and purchase orders.
• Prepares and maintains the following property files in an orderly and logical manner for leases, service contracts, construction, purchasing, and the general operation of staff time sheets, security reports, parking information, insurance claims, life safety reports, and tenant/client/vendor correspondence. Prepares accurate tenant billings for review including tenant bill-backs for additional services, non-standard maintenance material and non-standard maintenance labor items in accordance with the terms of each lease agreement.
• Assists the General Manager, Marketing Director and /Operations/Facilities Manager in the review, and processing of all property invoices through AVID. (e.g., coding per budget, keep on prescribed schedule for timely payment, and assemble all RED required back-up.)
• Tracks and enters all monthly tenant sales information into MRI and Excel.
• Maintain equipment and inventory for any gift certificate programs and property equipment owned, leased, or utilized at the shopping center.
• Provide back-up and assistance to the Assistant Property Manager and General Manager.

QUALIFICATIONS

• Exhibits excellent time management and organizational skills.
• Demonstrates initiative and reflects a sense of urgency in daily duties.
• Exhibits excellent verbal communication skills, personally and via telephone.
• Clear and concise written communication skills.
• Develops and maintains a thorough and orderly filing system.
• Displays common sense and good judgment when responding to problems and emergencies.
• Maintains positive and professional relationships with co-workers.

Education and/or Experience
Required: Associates or equivalent from two-year college or university; 1-2 years administrative experience, or equivalent combination of education and experience.
Intermediate computer skills including Excel, Word, Outlook.
Preferred: Previous property management experience, MRI experience and AVID Exchange software.
Language and Communication Skills

• Remains calm and polite when assisting tenants with problems and emergencies.
• Prepares correspondence via letter and email to tenants and vendors upon the request of General Manager, Marketing Director and Operations/Facilities Manager.
• Maintains positive and professional relationships with tenants. Communicates reoccurring issues and complaints to General Manager.
• Receives and responds to tenant requests and work order calls in a timely manner and in accordance with the terms of each lease agreement.

Other Skills and Abilities

• Inherent ability and desire for learning and understanding.
• Flexible and effective in dealing with changing situations.
• Proactively sets and achieve goals beyond standard expectations.
• Develop new ideas and insightful approaches to address specific situations.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and a variety of other technology.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms and requires the ability to occasionally lift office products and supplies up to 20 pounds.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Equal Employment Opportunities Statement
RED Development LLC provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and harassment of any type without
regard to race, color, religion, age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression, or any other characteristic
protected by federal, state or local laws.

Job Type: Part-time

Schedule:

• Day shift

Work Location: Multiple locations