Come Join our Team!

We are looking for a Room Attendant to join our team and provide excellent customer service to our hotel guests.

Essential Functions:

• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements
• Clean assigned guest rooms by priority
• Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely
• Empty trash containers and recycling bins.
• Remove all dirty terry and replace with clean par to designated layout
• Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
• Replace dirty bed linen and make up bed with clean linen
• Replace laundry bags and slips
• Clean closets an door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and other amenities.
• Dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV and remote, as well as cable box
• Realign furniture to floor plan
• Open all drawers/doors in check-out rooms and remove items left by guest. Dust inside
• Check under bed(s), chairs and sofa for debris and remove if present
• Inspect condition of all furniture for tears, rips or stains; report any damages to maintenance.
• Remove dust, spots and smears from all doors, drapes, window, ledges, frames, baseboards, AC unit, corners and telephones
• Inspect condition of amenities in desk, drawers and guest service directory, replace designated amounts at proper locations in room
• Ensure presence of fire safety, rate cards and DND sign. Inspect condition and replace as needed
• Vacuum throughout entire room and spray room with deodorizer
• Update status of rooms cleaned on assignment sheet
• Return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean.
• Ensure security of any assigned guest room keys and turn over any lost and found items from guest rooms to your supervisor
• Clean and replenish the coffee maker set
• Handle guest complaints, ensuring guest satisfaction
• Report any damages or maintenance problems to your supervisor
• Knowledgeable of hotel fire and emergency procedures
• Adhere to lost and found policy including key control
• Successful completion of the training process
• Other essential room cleaning duties as operations change in the future.
• Stock cleaning supply closets
• All other miscellaneous responsibilities as assigned and deemed appropriate by management
• Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision.
• Punctuality and regular and reliable attendance
• Interpersonal skills and the ability to work well with co-workers and the public
• Ability to work independently and within a team
• Good organizational and customer service skills
• Must be able to stand for extended periods , bend and lift 30lbs
• Maintain guest confidence, privacy, and security of guest, guest rooms and their belongings

Desirable:

• Prior guest relations training
• Knowledge of proper equipment usage
• Flexible schedule
• Effective verbal/written English communication skills

Education

• High school graduate or equivalent vocational training

Job Type: Full-time

Pay: $19.59 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Work Location: In person