Requisition No: 825803

Agency: Veterans Affairs

Working Title: RECEPTIONIST

Pay Plan: Career Service

Position Number: 50556011

Salary: $34,070.40

Posting Closing Date: 03/27/2024

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Requisition #825803

RECEPTIONIST

FLORIDA DEPARTMENT OF VETERANS' AFFAIRS

Alwyn C. Cashe State Veterans’ Nursing Home

Orlando, Orange County

Annual Salary: $34,070.40

Paid Bi-Weekly

***ANTICIPATED VACANCY***

EXCELLENT EMPLOYEE BENEFITS (Benefits are prepaid):

• Competitive Wage Scale
• Choice of Insurance plans - HMO or PPO
• Health Insurance - Individual Plan $50 per MONTH
• Health Insurance - Family Plan $180 per MONTH
• Spouse Program: If you and your spouse work full-time for the State of Florida, the cost of your family health insurance premiums will be at a reduced rate. Both spouses must be members of the same insurance plan.
• Life, Dental, Vision and much more offered
• The Florida Retirement System (FRS) offers two retirement plans - the Investment Plan and the Pension Plan
• The Florida Deferred Compensation Plan is a 457b pre-tax retirement program.
• Vacation Leave
• Sick Leave
• Nine paid holidays
• Tuition Waiver Program for full time employees- up to 6 credit hours each semester

Education and employment history must be verifiable. Please attach any credentials you claim (degrees, certifications, etc.) to your application.

**Other vacant Receptionist positions (shifts), including OPS (Temporary), may be filled from this advertisement within six (6) months of the closing date. **

MINIMUM QUALIFICATIONS:

• Willingness and ability to work weekends and holidays.
• One (1) year of clerical experience (college education/vocational training can substitute for experience).
• Ability to communicate effectively in English: reading, writing, speaking, and understanding.
• Excellent communication and interpersonal skills.
• Knowledgeable in Microsoft Office Suite (especially Word, Excel, and Outlook).
• Successful completion of the employment screening process to include, but not limited to, a national background investigation and drug test.‎

PREFERRED QUALIFICATIONS:

• High school diploma or equivalent.
• Receptionist experience in a medical setting or long-term care facility.

POSITION DESCRIPTION:

The incumbent will be responsible for handling front office reception and administrative duties, which include assisting the general public; customers; visitors; and other interested parties. Handles cash and assists with resident meal funds. The incumbent is expected to remain calm in emergency situations and be capable of using an overhead PA system for announcements.

• Greet visitors to the facility in a courteous manner.
• Provide limited information to the general public regarding services rendered at the State Veterans' Nursing Home.
• Answer and route incoming and in-house calls.
• Take and deliver accurate messages to appropriate staff members in a timely fashion.
• Maintain order in the reception area provides magazines and other reading material to visitors as well as residents.
• Ensure adequate lighting and comfortable room temperatures are maintained within the reception area.
• Ensure at all times Residents' Rights as well as Resident confidentially is protected.
• Prepare letters, reports, forms, and other documents, assuring that they are accurate and timely.
• Deliver medication received via the mail immediately to the respective section.
• Assist families and visitors with meal receipts, and with the purchasing of meals.
• Coordinate mail flow in and out of the office, along with collecting and distributing parcels.
• Perform basic bookkeeping, filing, cash handling and clerical duties.
• Perform other routine office duties as instructed by supervisor.

This position is in the Career Service system.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.