Job Title: Personal Lines Account Manager Agency/Platform: Midwest Platform Location: Greenfield, WI About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: Join our team at The Starr Group/Acrisure for a fulfilling career opportunity with competitive compensation, comprehensive benefits, and a supportive work environment. We're seeking talented individuals who thrive in a performance-driven culture, value work-life balance, and aspire to reach their full potential. Apply today and embark on a rewarding journey with us!" As a Personal Lines Account Manager at The Starr Group/Acrisure, you will play a pivotal role in delivering exceptional customer service and support to our clients. You will be responsible for managing a portfolio of personal lines insurance accounts, ensuring client satisfaction, and driving business organic growth. If you thrive in a dynamic environment, possess strong interpersonal skills, and are dedicated to delivering results, we invite you to join our team today. Responsibilities: Provide in-house customer service to clients, addressing inquiries, and resolving issues promptly and professionally. Conduct occasional outside annual visits to clients for meetings or site visits, as needed. Handle incoming phone calls from clients and insurance companies, addressing inquiries related to insurance policies, claims, or general administrative matters. Maintain accurate records of client interactions, activities, and transactions in the workflow system to ensure timely follow-up and efficient communication with clients and carriers. Act as the primary point of contact for day-to-day operations, addressing client questions, concerns, and requests to enhance the overall client experience. Evaluate risks associated with client accounts, develop tailored insurance solutions, and make recommendations across supported product lines. Review and re-market existing business as necessary, preparing rewritten proposals for clients and maintaining up-to-date underwriting and marketing information by carrier. Assist in conducting annual phone calls to clients for pre-renewal reviews, providing guidance on policy changes, coverage options, and premium adjustments. Adhere to agency guidelines and compliance standards, including Errors & Omissions (E&O) guidelines, to ensure regulatory compliance and minimize risks. Maintain electronic files in an orderly and up-to-date manner, ensuring accessibility and accuracy of client information. Collaborate with team members and management to support special projects and initiatives as assigned. Qualifications: Bachelor's degree in Business Administration, Finance, or related field preferred. Previous experience in personal lines insurance or customer service role preferred. Strong communication skills, both verbal and written, with the ability to articulate complex information clearly and concisely. Excellent interpersonal skills and the ability to build rapport with clients and colleagues. Detail-oriented with strong organizational and time management skills. Proficiency in Microsoft Office suite and familiarity with insurance agency management systems preferred. Ability to work independently as well as part of a team in a fast-paced environment. Commitment to maintaining high ethical standards and confidentiality. Benefits: Competitive salary and performance-based incentives Comprehensive benefits package, including medical, dental, and vision insurance Retirement savings plan with employer match Paid time off and holiday pay Professional development opportunities and tuition reimbursement Employee discounts on insurance products and services Join Our Team: If you're passionate about providing exceptional customer service, enjoy working in a collaborative team environment, and are driven to succeed, we encourage you to apply for the Personal Lines Account Manager position at The Starr Group/Acrisure. Take the next step in your career journey and become part of our dynamic team today! Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department. There are amazing opportunities for talented people in every part of our business. We invite you to find your next great opportunity with us. 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