Company Description

Welcome to the next generation in senior living, The Springs Living.

Our purpose at The Springs is to change the way people think, feel and experience senior housing. We’ve taken the time and care, to create handcrafted communities for seniors and their families. All of our communities offer warm and inviting environments that enhance peoples' lives, and offer quality services and genuine solutions for seniors. Because our residents deserve the best, you will be held to a high standard for quality and customer service.

Job Description

The Springs at Wilsonville is seeking a customer service minded, detail oriented individual to join our team! Here at The Springs, first impressions are so important. Our Receptionist is the first person that residents, guests and employees see when they arrive and the last person they see as they depart. Our Receptionist is also tasked with special projects and clerical duties; therefore, we’re seeking an individual with a strong combination of interpersonal and clerical/computer skills, who is a quick thinker and critical problem solver, who sees challenges as opportunities to provide great customer service. An ideal candidate has a heart for seniors, a drive for customer service and a passion for doing the right thing.

Responsibilities include, but are not limited to:

• Greeting all visitors - residents, families, vendors and staff - with a smile and by name, when possible.
• Answering a variety of questions from residents, families, vendors and staff with certainty and follow up when necessary.
• Positively communicating with residents, families, vendors and staff in person, over the phone and via email.
• Assisting the Business Office Manager and other departments with administrative tasks.
• Ensuring safety and security of building and residents.
• Managing the transportation appointment calendar in conjunction with the Life Enrichment Director.
• Being a resource and problem solver for residents, families, and staff.

You are an ideal candidate if you have a minimum of 2 years experience as a Receptionist or Concierge and have well-established computer skills including proficiency with Excel, Word and Outlook. Also essential is the ability to prioritize and handle multiple tasks and maintain calm and composure during periods of high stress.

Flexibility is helpful with this position.

Hours: Monday through Friday 8am-5pm

Qualifications

• Experience in senior living is preferred, but not required
• 1-2 years’ experience in an Administrative role required
• Must be able to pass drug test and criminal background check

Additional information

Come see why our employees love working here! The Springs offers competitive wages and a great team environment. Full time employees are offered a generous benefit package after 60 days of employment that includes medical, dental and vision as well as supplemental insurance options. All employees have access to a company 401K, Health Express and ETO.

In addition to complete on-the-job-training, the Springs offers to each employee:

• Healthy discounted meals
• Robust skill specific training programs
• Free Chiropractor and Massage visits to the community for staff
• Perkspot discount program
• Wellness 360 Program
• Personal and Professional development courses

All your information will be kept confidential according to EEO guidelines.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• What are your wage expectations?

Experience:

• Microsoft Office: 2 years (Required)
• Customer service: 2 years (Required)

Ability to Commute:

• Wilsonville, OR 97070 (Required)

Work Location: In person