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Department: Ticketing & Box Office
Reports to: Box Office Manager and Ticketing Manager
Status: On-Call, Non-Exempt
Hourly Rate: $15.75
Work Model: Hybrid; Flexible Work Schedule! Schedule published in advance!
The Ticketing & Box Office Representative position is an on-call and hybrid position, requiring both onsite and remote work. The Ticketing and Box Office Representative position is tasked with respectfully and accurately handling inquiries, concerns, and ticket sales from guests via telephone, email, webchat, social media, or other communication channels. Whether on the phone or in person at the Box Office, the Ticketing and Box Office Representative is usually the first point of contact for guests at TSC and is expected to exemplify our values in all interactions.
Essential Duties and Responsibilities
Required Education, and Experience
Required Skills & Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are general guidelines based on the minimum experience, knowledge, skill, and or ability required. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have:
Computer Skills
Physical Job Requirements
The physical requirements and demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Certificates, Licenses, Registrations
Must be able to qualify for licenses and permits if required by federal, state, and local regulations during the course of employment.
Pay Transparency
To encourage pay transparency, promote pay equity, and proactively address regulations, The Smith Center for the Performing Arts will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. The hourly rate for this on-call position is $15.75 plus retirement benefits.
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be constructed as an exhaustive list of all the responsibilities, duties and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Only those candidates under consideration will be contacted for next steps. Please accept our utmost appreciation for your interest in our organization.
Limitations and Acknowledgment
The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Reasonable accommodation is available for qualified individuals with disabilities upon request.
The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.
Diversity, Equity, and Inclusion Mission Statement
At TSC diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering. They are central to our mission and to our impact on the community. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing—and increasingly diverse—world. We believe that a variety of opinions, approaches, perspectives, and talents are the cornerstones of a strong and flexible organization.
TSC strives to champion diversity, equity, and inclusion for all.
Other
Sports & Recreation
$57k-81k (estimate)
05/16/2023
07/20/2024
www.thesmithcenter.com
Las Vegas, Nevada
100 - 200
Frances Hayes
$10M - $50M
Sports & Recreation