Territory Account Manager |Royal Truck Body |Nashville, TN

Regular Employee | Salary Exempt

Who we are

The Shyft Group, we are driven to deliver, and as the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis brings people, goods, and services where they need to be.

We are strengthened by nine industry-leading brands - Utilimaster®, Blue Arc™ EV Solutions, Royal® Truck Body, DuraMag®, Magnum®, Strobes-R-Us®, Spartan® RV Chassis, Red Diamond™, and Builtmore™. Over 4,000 employees across ten states and two countries work independently and together as one team under Shyft, building chassis, vehicle bodies, and accessories that improve every route, every run, and every ride.

Empowered by a supportive, inclusive, and highly entrepreneurial culture, every person behind our brands is given the tools they need to make a positive contribution to the company, their community, and their families. Together under the Shyft umbrella, our teams drive new synergies that bring innovations to life on the road — for an experience that is safer, more satisfying, more rewarding all around.

With 50 years and millions of miles behind us, we continue to charge forward — leading the commercial vehicle transition to electric, innovating across all our brands, and earning our position among Fortune’s 100 Fastest Growing Companies.

What you’ll do

As part of our strategic expansion east of Nashville, Royal® Truck Body (A Shyft Group Brand) is seeking a Territory Account Manager to get new business while also tending to the needs of our loyal customer base.

Your primary focus as Territory Account Manager will be to build and nurture relationships with truck dealers, distributors, and fleet customers in the Nashville market and surrounding states, including new chassis pools in effort to expand dealer sales and support.

This state-of-the-art, purpose-built 70,000-square-foot facility will serve as a regional sales and service operations hub for our new steel XP Service Body and will offer services for upfit, mounting, fabrication, undercoat and paint services for our service body and accessory brands including Royal® Truck Body, DuraMag®, Magnum™ and police car upfit and light accessories from Strobes-R-Us.

You will also be responsible for:

• Maintaining control over your assigned territories through developing strong customer relationships
• Managing all fleet accounts and building additional business through up-selling to current customers
• Visiting all dealerships, verifying dealerships' current inventory, and suggesting replacement inventory
• Participating in trade shows, company open houses, and other various events to meet with potential and existing clients while promoting new sales opportunities.
• Documenting sales quotes for dealer inventory and units sold
• Following up with Production colleagues regarding the status of open orders
• Providing dealerships with marketing brochures and sales tools
• Assuring prompt and careful handling of customer complaints and warranty issues
• Meeting regularly with end users and large fleet accounts to spec out vehicles and bodies
• Calling aftermarket vendors to get specifications and pricing information for quotations
• Partnering with the transportation department to ensure that vehicles are delivered and picked up
• Coordinating production processes and procedures with the sales department
• Occasionally supporting the release and assignment of chassis to order specifications
• Partnering with engineers to get drawings for customers
• Assisting with various marketing projects
• Attending GM, Ford, and Dodge meetings for training purposes
• Supporting Inside Sales by answering calls, writing quotes, and processing orders

Note: Up to 50% travel will be required, primarily within your assigned market.

Get acquainted with The Shyft Group, Royal Truck Body, DuraMag®, Magnum™, and Strobes-R-Us by exploring the Learn More section below.

• High School Diploma or GED
• Associate's or 2-year degree in a business or technical field, or equivalent sales experience
• Successful expertise working in an Outside or Inside Sales Representative capacity
• Knowledge of the automotive parts aftermarket
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook
• Solid data entry skills including familiarity with MAS200 or a related system
• Typing speed of 45 wpm or greater
• A track record of exceptional customer service

Learn More

(The content below is exclusively available on our careers site job description: https://theshyftgroup.csod.com/ux/ats/careersite/4/home/requisition/123?c=theshyftgroup)

The Shyft Group

• Employee Testimonials
• Our Story
• Our Commitment to Sustainability
• Press Releases
• Investor Relations

Royal® Truck Body

• Truck Bodies Product Line
• About Page

Our Brands

• Utilimaster®
• Blue Arc™ EV
• Royal® Truck Body
• DuraMag®
• Magnum®
• Strobes-R-Us®
• Spartan® RV Chassis
• Red Diamond™
• Builtmore™

Why The Shyft Group?

We believe that when our people thrive personally and professionally, our business thrives. We are committed to offering comprehensive benefits programs that stay healthy, feel secure, and maintain a work/life balance.

Equal Employment Opportunity (EEO)

The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at careers@theshyftgroup.com.