Field Service Technician | The Shyft Group, Inc. | Plymouth, MI

Regular Employee | Hourly Non-Exempt

Who we are:

At The Shyft Group we are driven to deliver. Proudly the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis bring people, goods, and services where they need to be.

We are strengthened by nine industry-leading brands - Utilimaster®, Blue Arc™, Royal® Truck Body, DuraMag®, Magnum®, Strobes-R-Us®, Spartan® RV Chassis, Red Diamond™, and Builtmore™. Over 4,000 employees across ten states and two countries work independently and together as one team under Shyft, building chassis, vehicle bodies, and accessories that improve every route, every run, every ride.

Empowered by a supportive, inclusive, and highly entrepreneurial culture, every person behind our brands is given the tools they need to make a positive contribution to the company, their community, and their families. Together under the Shyft umbrella, our teams drive new synergies that bring innovations to life on the road — for an experience that is safer, more satisfying, more rewarding all around.

With 50 years and millions of miles behind us, we continue to charge forward — leading the commercial vehicle transition to electric, innovating across all our brands, and earning our position among Fortune’s 100 Fastest Growing Companies.

What you’ll do:

As the Field Service Technician for Blue Arc™ (a Shyft Group Brand) based at our R&D facility in Plymouth, MI, you will enjoy supporting testing programs and carrying out field issue resolution for our customers’ BEV Walk-in vehicles. Your focus will be supporting customer vehicles that require warranty work, installation and retrofit of components, and troubleshooting and resolution of mechanical and electrical issues.

You will also assist with durability testing and other testing efforts such as environmental test trips, reliability testing, and dynamic and static testing. You will also be involved with supporting the test team in the areas of mechanical and electrical support, troubleshooting, test driving, and data acquisition.

You will also:

Assist technicians with instrumentation for testing

Execute tests per procedures at our facility

Ensure accurate record of measurement data

Provide technical support for testing and customer vehicles

Conduct routine equipment servicing in the field

Inspect and troubleshoot equipment failures

Repair equipment and replace faulty parts

Install and test new equipment

Provide preventive equipment maintenance

Partner cross-functionally to resolve testing issues

Learn more about The Shyft Group and Blue Arc™ by exploring the Learn More section below.

What you need to be successful:

• High School Diploma or GED required

Associate technical degree (Preferred)

Expertise in constructing of Walk-In, Truck Bodies and Van Upfit vehicles

A successful track record as a Field Service Technician or similar role

Knowledge of wiring and mechanical troubleshooting

EV High Voltage Battery Level 3 troubleshooting experience required (TUV certification preferred)

Proficient in utilizing hand and power tools

Ability to travel up to 75%

A Valid Driver’s license, and willing and able to obtain a passport and enter Canada and Mexico

Ability to Pass a DOT Physical

Learn More

The content below is exclusively available on our careers site job description: https://theshyftgroup.csod.com/ux/ats/careersite/4/home/requisition/555?c=theshyftgroup

The Shyft Group

Employee Testimonials

Our Story

Sustainability Report

YouTube

LinkedIn

Join Our Talent Community

Blue Arc™

Blue Arc Launch Video (YouTube)

Blue Arc Receives 2023 Green Car Product of Excellence Award

Class 5 EV Crew Cab Announcement (Video)

Power Cube for EVs (Video)

Ride and Drive - Recap Video

Follow Blue Arc™ on LinkedIn, Facebook, Instagram, X, and YouTube

Why The Shyft Group?

We believe that when our people thrive personally and professionally, our business thrives. We are committed to offering comprehensive benefits programs that stay healthy, feel secure, and maintain a work/life balance.

Equal Employment Opportunity (EEO)

The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at careers@theshyftgroup.com.