Job Description

Qualifications

• High School Diploma or GED required.
• Relevant experience in a thrift store setting required, experience in a Salvation Army Thrift Store preferred.
• Ability to work well with customers and colleagues of diverse cultural and socioeconomic groups, respect confidentiality, and ability to work within the ethical and legal parameters of social services.
• Ability to accept supervision and work with a team of co-workers.
• Ability to organize work, set priorities, meet deadlines, and complete tasks with a minimum of direction.
• Must have excellent customer service, written, and verbal communication skills.
• Ability to use Salvation Army approved word processing, spreadsheet, database management, and graphics / desktop publishing software packages.
• Valid Driver's License. (Must meet the guidelines provided by the State of residence and the automobile insurance provider as pertaining to corps’ passenger vans / buses.)
• Must pass The Salvation Army background checks and meet the MVR driver’s qualifications.
• Willingness to support the philosophy, goals, objectives, and mission of The Salvation Army.
• It must be understood by the incumbent that the provisions of Safe From Harm will apply upon commencement of employment and also understood that the required Safe From Harm training be satisfactorily completed within the first thirty (30) days of employment.

Position Summary

The Thrift Store Assistant Manager will be responsible for all aspects of the successful operation of the Red Wing Thrift Store, including the proper receiving and processing of donated materials, properly pricing and displaying of merchandise, assisting customers, and cashiering as directed and scheduled.

Supervision of staff and assisting with customer relations in the absence of the Thrift Store Manager.

This is a full-time regular position with a work week expectation of 40 hours per week with full benefits.

Location : 501 Plum St, Red Wing, MN 55066,

Wage : $18 / hour

Essential Duties & Responsibilities

This job description is not all inclusive. It is intended to identify the essential duties of the position. Other duties, responsibilities and tasks may be assigned by the Thrift Store Manager or Corps Officers .

• Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with co-workers and supervisors.
• This would include but not be limited to such actions : resolution of conflicts in a professional manner; courteous treatment of staff, visitors and clients;

respect of others’ property and person, professional and appropriate communication to and about co-workers, supervisors, and subordinates.

• Support the Mission of The Salvation Army by treating every client, donor, and colleague with respect and dignity, and without discrimination of any kind.
• Engage all community members (including and not limited to, customers and visitors, etc.) in a way that brings them to the Corps for programming, activities, events, and Pathway of Hope.

In the absence of the Thrift Store Manager, assume duties of supervising and directing store staff and handling customer issues.

Be responsible for daily reports and deposits in the absence of or at the direction of the Store Manager.Greet and assist all customers in a polite and professional manner.

Assist donors with unloading donations. Evaluate potential donations for acceptability according to the established guidelines.

Reject unacceptable donations informing donor of reason item(s) cannot be accepted in a positive and proper manner.Sort donated goods according to salable or not salable and put into proper area to be priced or discarded.

Price merchandise and clothing according to pricing guidelines.Follow distribution procedures by hanging clothing and placing merchandise items on the proper racks or shelving on the sales floor.

Keep sales floor presentable by re-hanging and straightening merchandises as needed.Regularly check fitting rooms and place items back on proper rack or return to processing room as needed.

Properly operate the cash register and credit card / check machine accurately entering sales into the proper department, registering the type of payment, and giving the correct amount of change.

Properly bag or wrap purchases for the customer.Answer the telephone as needed and accurately respond to inquiries or properly record pick-up information.

Sort through clothing racks and shelves to pull items which have not sold with-in the designated time. Properly dispose of items.

Report any needed repairs or unsafe conditions to the Thrift Store Manager in a timely manner.Perform duties to prepare the store to be opened, including placing start funds into the cash register, turning on lights, checking supplies, and unlocking doors.

Perform duties related to closing the store, including verifying all customers have left, locking the doors, running closing procedures for the register, counting cash register funds and comparing to the z’ tape and placing funds in the safe.

Shut off lights.Prepare daily deposits and reports. Take deposit to the bank as directed.Assist in vacuuming, sweeping, and other cleaning duties as needed.

All other duties as assigned.

Last updated : 2024-05-10