Job Summary: Plans, directs, coordinates and monitors the day-to-day operations of all transitional, emergency, crisis intervention needs, and residential services; supervises all residential services staff, and ensures work conducts is in compliance with established policies and procedures as well as local, state and federal regulations; monitors assigned caseload of clients participating in a short-term life management program. Monitors and works with Grants administration and timely submission of reimbursements.

Administers, leads, plans, supervises and participates in all areas of the day-to-day operations of all shelter programs; ensures all activities are conducted in compliance with established policies and procedures.

Assigns preparation schedules and duties to staff involved with program audits and holds residential services personnel accountable for exceptions; develops with the appropriate personnel a corrective plan of action to address programs exceptions noted during the review.

Grants administration and reimbursements. Monitors all grants budgets. Ensure all grant's fund reimbursements are done and submitted in a timely manner. Establish good communication and working relationship with agencies and external grant administrators.

Directs and monitors the selection, purchasing and preparation of food with food services personnel; reviews menus ensuring nutritional value and the sue of commodity foods.

Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtains pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.

Develops client intake and case plans for clients, instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week. Prepares and maintains case records and logs on all assigned clients; ensure the accuracy and completeness of the same.

Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; monitors client behavior, group attendance, medication and movement; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.

Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.

Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance, records retention, budget planning, scheduling, etc.

Refers clients to appropriate Corps programs or other agencies based on clients needs and in accordance with their program plan.

Completes discharge plans of clients exiting the program; transfers file contents to non-active file; prepares card for follow-up mailing.

Attends community meetings with representatives of other agencies in order to educate them about the program; makes client referrals and maintain awareness of client’s progress.

Develops and implements service plans and goals specific to children which include the basic nuclear family, the extended family and informal social support networks; maintains regular contact with clients and children in order to provide ongoing emotional support and follow up on goals.

Counsels clients; determines appropriate treatment, placement and/or referrals to other agencies.

Prepares and maintains client files documenting pertinent client information; prepares and maintains records of client’s progress in files; completes assessment forms, monthly client statistics and progress notes; prepares and submits required reports required for family case work.

Assists with seasonal program events as needed.

Performs other duties as assigned.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekends as needed

Work Location: In person