Overview

The Salvation Army Adult Rehabilitation Center is seeking a Sales Associate to be responsible to perform a wide variety of duties in order to create and sustain a pleasant and hospitable work environment and maintain customer relationships.

Responsibilities

• Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
• Assist, as required, with store operations.
• Serve all customers in a courteous and efficient manner.
• Handle all donations with care and donors with respect and courtesy.
• Handle merchandise as directed, always maintaining proper categories and colorization.
• Ensure that store is sufficiently stocked and ragged out in accordance with the ARC COMMAND RAG OUT CALENDAR.
• Assist in cleaning and general maintenance of store property.
• Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.
• Maintain a clean and clutter free work area.
• Be well-versed in and comply with, Guide to Thrift Store & Donation Center Operations
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries;

an example of professional conduct, work habits, and supervision (as directed by Supervisor).

Other duties as may be assigned by immediate supervisor, Store Supervisor, Assistant Store Supervisor, and / or Administrator.

Processing

• Sort, hang, tag, price and distribute to all departments donations as necessary when the warehouse does not send needed production.
• Clean, sort and price shoes, furniture, domestics, books, records, bric-a-brac, electronics, toys, and jewelry from warehouse and distribute to appropriate department.

Cashier / Sales Floor

• Comply with all cash handling and security standards as relates to cash register operations, daily sales reports and bank deposits.
• Restock fitting room merchandise back to racks in proper category and color code
• Maintain merchandise displays as directed.
• Answer telephone calls in an efficient, friendly, professional manner

Donations / Maintenance

• Maintain the cleanliness of the sales floor, bathrooms, entry, windows, sidewalks and parking areas daily.
• Accept donations in accordance with standard policies while providing courteous, respectful service to the donor
• Able to lift 100 pounds.
• Receive and receipt, as per policy, all donated material in a courteous and efficient manner. Maintain cleanliness of all donation facilities.
• Safeguard all donated materials and assigned equipment.
• Ensure a constant flow of donations to the sorting table throughout the day.
• Assist with ragging out the sales floor as assigned.
• Perform lawn and garden work as needed.

Qualifications

• High school diploma or equivalent.
• Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
• Excellent customer service skills.
• Ability to understand and follow directions.
• Ability to stand for long periods of time.
• Ability to lift 50 pounds.

Last updated : 2024-03-22