**Food Pantry Coordinator**

1617 Jefferson Blvd, Dallas, TX 75208, USA Req #19284 Wednesday, February 23, 2022 **Job Summary:**

Oversees the day to day activities of the food pantry to include providing clients with intake paperwork, making copies of client documentation, and entering client data into client database; performs intake assessments with food pantry clients; recertifies existing clients in accordance with food pantry guidelines; distributes food; provides training for volunteers assigned to the food pantry.

**Essential Functions:**

**This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.**

**Food Pantry Responsibilities (70%)**

Receives, greets and announces clients in a courteous and tactful manner; provides assistance to clients accessing Social Services by answering questions and providing instructions and referrals.

Determines food pantry eligibility and informs potential clients of program guidelines; informs qualified candidates of required documentation needed for the pantry interview; provides agency referrals to those that do not qualify for pantry assistance.

Performs intake assessments with food pantry clients that are new to the program and recertifies existing clients; provides agency referrals to assist with needs identified during intake.

Distributes food to eligible food pantry clients; ensures food pantry is stocked daily; communicates with warehouse staff on Food Pantry needs.

Coordinates the retrieval, storage, and distribution of food and commodities for the program.

Monitors expiration dates on all food in the pantry; discards outdated or damaged food.

Keeps food pantry organized and well-stocked; lifts and carries items to the appropriate destination for distribution to clients.

Maintains food pantry area in a neat and orderly manner; cleans floors, tables, and work areas.

Determines the appropriate amount of food to order for the program; maintains and organizes an adequate inventory of food and supplies for the Food Program; ensures the supply meets the needs of the program; informs Corps Officers of supplies needed; prepares records and charts to be used to facilitate/document the distribution of food and supplies to clients.

Receives and prepares receipts for non-monetary donations, packages, airline tickets, express mail and items delivered to the lobby; notifies proper individuals of item arrival by telephone and/or E-mail; maintains proper records of all food donations.

Drives Salvation Army vehicle in order to pick-up donations and/or deliver food pantry items; operates the vehicle in compliance with established Salvation Army standards and state driving regulations; lifts, carries, loads and unloads a variety of food pantry donations and/or miscellaneous items; ensures the safety, security, and accountability of the vehicle and donations at all times.

**Administrative Responsibilities (30%)**

Records client information and statistical information by completing data entry into the Harmony database; ensures the accuracy and completeness of the same.

Prepares weekly pantry reports to be submitted to supervisor which include food pantry data.

Serves as liaison to program volunteers assigned to the food pantry; provides training to volunteers on food pantry process and data entry into Harmony Database; monitors food pantry process to ensure volunteers are providing the service in accordance with established policies and procedures.

Receives, responds to and assists people requesting social service assistance; gives applications to potential clients and provides assistance in completing the same; reviews computer records to determine if clients records are already on file; photocopies leases, pay stubs, identification cards and other materials.

**Other Responsibilities:**

Photocopies, collates and staples documents.

May perform routine clerical work as needed to assist program staff.

Performs other duties as assigned.

**Materials and Equipment:**

Multi-Line Telephone General Office Equipment

**Knowledge, Skills and Abilities:**

Ability to plan and coordinate the distribution of food and commodities to the public.

Ability to follow instructions and work independently.

Ability to work effectively and cooperatively with co-workers.

Ability to project a positive and professional image of The Salvation Army.

**MINIMUM QUALIFICATIONS REQUIRED:**

**Education and Experience:**

High school diploma or G.E.D.,

and

One year providing experience working in a social or public service environment, with experience assisting the public preferred,

or

Any equivalent combination of training and experience which provides the necessary knowledge, skills and abilities.

**Certifications:**

Valid State Drivers License

**Physical Requirements:**

Ability to meet attendance requirements.

Ability to read, write and communicate the English language effectively.

Ability to perform routine mathematical computations.

Ability to plan and coordinate the distribution of food and commodities to the public.

Ability to perform continuous walking, stooping, standing, and climbing.

Duties are usually performed by combinations of sitting, standing and walking on a frequent change basis.

Moderate amount of physical effort required associated with walking, standing, lifting and carrying light (up to 25 lbs.) frequently.

**Working Conditions:**

Work is usually performed in a normal food pantry environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

*This document provides descriptive information about the above Salvation Army position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individuals ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. The Salvation Army reserves the right to make changes to this document as deemed necessary without providing advance written notice* .

*All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.*

**Other details**

* Job Family TX-NON-EXEMPT

* Job Function Social Services

* Pay Type Hourly

* Travel Required No

* Required Education High School