Job Summary

Assists store customers in donating, selecting, and purchasing store items; operates and maintains a cash register; responds to customers questions;

maintains the cleanliness and orderliness of the store displays; ensures the security of store items and the cash register.

Receives, sorts, and prepares donated items for display in the store; determines suitability of items based on established standards;

assists in maintaining the orderliness and cleanliness of the warehouse area.

Essential Functions :

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position.

The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

Cashier / Store Clerk Responsibilities : (50%)

Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts;

prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.

Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.

Assists customers by explaining store policy and responding to questions regarding the pricing and / or purchasing of items;

ensures that all customers visiting the store have a pleasant experience.

Assists customers who are donating items to The Salvation Army; directs customers to the proper loading / unloading area, may assist with hauling donations to the storage area;

prepares and provides tax receipts as needed.

Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner;

rotates and / or rearranges stock as directed; returns items to the proper location after customer's have handled.

Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and / or general information.

Sorting Room Worker Responsibilities : (45%)

Receives, inspects and sorts donated items such as clothes, shoes, household items, bric-a-brack, etc. according to the category and condition.

Selects items suitable for store display and distributes same to appropriate area for further sorting and / or pricing; discards items in accordance with established procedures.

Hangs clothes on hangers and places same on clothes racks.

Packs items in boxes and marks boxes accordingly; assists in transporting boxes to appropriate storage area.

Prepares non-suitable clothes for the bailer.

Lifts and carries items to the appropriate destination for further processing, storage or displaying in store.

Maintains warehouse area in a neat and orderly manner; cleans floors, tables and work areas.

Other Responsibilities : (5%)

Performs other related work as required.

May assist in answering the telephone; provides general information and records messages.

May assist in preparing receipts for donations.

Performs other related work as required.

MINIMUM QUALIFICATIONS REQUIRED :

Education and Experience

High School diploma or and experience working in a retail store preferred,

any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications / Licenses :

None

Materials and Equipment :

Cash Register Hand Truck General Office Equipment

Clothes Racks & Hangers Cleaning Products

Knowledge, Skills and Abilities :

Knowledge of effective customer service techniques.

Knowledge of the principles and practices of basic mathematics.

Ability to sort items in accordance with established categories.

Ability to determine the condition of items in accordance with established standards.

Ability to follow instructions and work independently.

Physical Requirements :

Ability to meet attendance requirements.

Ability to read, write, and communicate the English language.

Ability to operate a cash register.

Ability to perform routine mathematical computations and count change.

Ability to perform frequent walking and / or standing, kneeling, or squatting relieved by lesser periods of sitting.

Physical ability to lift and carry and / or push / pull light objects (less than 25 lbs.).

Moderate mobility : duties are usually performed by combinations of sitting, standing, and walking on a frequent change basis.

Distance of travel is usually within the same building.

Working Conditions :

Work is performed in a normal store environment where there are little or no physical discomforts associated with changes in weather.

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings.

Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available).

Those applicants requiring accommodation to the application and / or interview process should contact a representative of the Human Resources Department at the applicable location.

Last updated : 2024-05-24