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Description
WHO WE ARE
The Salty is an artisan donut shop that focuses on chef-made, craft donuts that rotate based on seasonality. We use nothing but the highest quality ingredients and make everything in house! Naturally, we don’t use any artificial ingredients in anything we make, because, well - that’s gross! If we wouldn’t serve it to our own family, we definitely wouldn’t serve it to yours! Coffee? Yep! We serve Intelligentsia Coffee and have crafted a coffee menu that pleases all palettes. Lastly, to what makes The Salty- The Salty, is our obsession with customer service. Today’s day and age it’s so easy to get lost in your phone, lost in the madness of the world, so we try to create an environment that is an escape from that hazy life. A place that you know as a customer you’ll receive a positive consistent donut and experience each time. This obsession all starts with you.
WORK ENVIRONMENT
The Salty is a fast-paced, team-oriented operation both in the back and front of the house. The primary focus of our company’s management team is to lead by example, inspire, effectively and openly communicate and be collaborative with the rest of their team. There’s no “I” @ The Salty. There’s nothing that anyone is “too qualified” to do. We’re all working with the same intentions and for the same goal, which is to make The Salty not only the most delicious donut shop around, but also a benchmark in the F&B industry when it comes to experiential food and beverage. Ambitious? You bet! Impossible? Nope! - Now let’s get to work and absolutely CRUSH it!
THE JOB
We call our ‘Cashiers’ Guest Experience Team Members! Why? They are an integral part of the guest experience, through the face-to-face customer interaction. Our delicious donuts and coffee can speak for themselves, but it takes an incredible front of house team to round out our customers' experience in our stores. This position will be responsible for crafting thoughtful and personalized experiences for our guests from greeting them, ringing up their order, packing their donuts, as well as working occasionally barista shifts, where they’ll be responsible for making our customers’ coffee and tea. The Guest Experience Team Member reports to the Store Manager and Assistant Store Manager, and will be empowered to make their own decisions that create the best experience for our guests. We encourage all our team members to be well-rounded team players, willing to get their hands dirty and do whatever it takes to keep your store running smoothly! No matter what position you start in with us, you will have the opportunity to be cross-trained and will be tasked to take on different positions within our team.
Requirements
What We Offer
ABOUT YOU
YOUR RESPONSIBILITIES AT THE SALTY
A positive attitude
Customer service
Attendance
Front of House
Quality
Inventory
Cleanliness
Coffee Tea Skillset (upon completing training at The Salty) - Able to:
Prep/Recipes
Quality
Inventory
Cleanliness
Additional Competencies
Full Time
$50k-64k (estimate)
12/22/2022
06/20/2024
The following is the career advancement route for Guest Experience Team Member positions, which can be used as a reference in future career path planning. As a Guest Experience Team Member, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Team Member. You can explore the career advancement for a Guest Experience Team Member below and select your interested title to get hiring information.