Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
|At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.|
500 - 1,000
STEVEN JOSEPH ZIDEK
$50M - $200M
The job skills required for Spa Concierge include Scheduling, Confidentiality, Quality Assurance, Reservation Software, etc. Having related job skills and expertise will give you an advantage when applying to be a Spa Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Spa Concierge. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Spa Concierge positions, which can be used as a reference in future career path planning. As a Spa Concierge, it can be promoted into senior positions as an Electrologist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Spa Concierge. You can explore the career advancement for a Spa Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Spa Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Spa Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Spa Concierge job description and responsibilities
The spa concierge takes payment at the end of the visit.
02/14/2022: Lexington, KY
Responsible for coordination and booking of Spa services, handling reservations, up-sell services, packages, and specials.
04/27/2022: Omaha, NE
This position will perform reservations and receptionist procedures as stated by the Spa Manager.
02/24/2022: Fort Smith, AR
A spa concierge handles day-to-day operations such as bookings, appointments, marketing, retail sales, and minor housekeeping duties.
02/14/2022: Boca Raton, FL
Ensure the spa front desk operates efficiently and create memorable experiences for spa guests.
03/26/2022: Eugene, OR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Spa Concierge jobs
Acquire some related work experience and a high school diploma or GED certificate.
02/20/2022: Cheyenne, WY
Step 3: View the best colleges and universities for Spa Concierge.