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The Crew Lead has the primary responsibility for managing shifts and conveying the Café Lola culture to his / her Crewmembers and guests.
He / she should be a creative team player who likes to work hard, have fun, and show sincere dedication to Café Lola. He / she will be responsible for upholding Café Lola standards for the Crewmember and guest experiences.
PRINCIPAL DUTIES AND RESPONSIBILITIES :
Operationally Driven :
be a guest advocate communicating needs to Crewmembers to assure guest satisfaction during each shift; responsible for restaurants performance on and off scheduled shifts.
Proactively manage your shift with KASADA, prep and administrative duties.
People Management :
manage and report all risk management issues per company standard; lead and support adherence to company uniform policy during shift.
Fiscally Fit :
Support management on all areas that impact the business to include : labor cost, waste monitoring, sales and costs of goods;
monitor management of daily cash procedures; provide accurate inventory and reporting data; provide a sense of urgency when handling all Crewmembers and guest situations to ensure a successful restaurant operation
Guest Focused :
Understand the purpose, rationale, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support the restaurant to remain guest focused;
manages the team execution of the service steps at the guest level; manages the team expectation of food quality and delivery.
QUALIFICATIONS :
reach and grasp objects
ADDITIONAL REQUIREMENTS :
The intellectual and physical demands described below are representative of what must be met by a Crewmember to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable Crewmembers with disabilities to perform the essential functions.
BENEFIT / PERKS :
Last updated : 2024-04-27
Full Time
$85k-131k (estimate)
03/29/2024
05/09/2024