We are, and always will be, dedicated to improving the health of Native Hawaiians and all of the people of Hawai‘i.

The Queen’s Health System began with a single hospital in 1859 founded by Queen Emma and King Kamehameha IV to provide health care and healing. We now have four hospitals and more than 70 preventive, specialty health care locations and labs throughout the Pacific region.

Our caregiver team includes more than 8,000 employees and over 1,400 physicians networked throughout Hawai‘i and the Pacific Basin.

We’re collaborators who care. We listen to and learn from each other to ensure that our patients benefit and our communities blossom.

If this sounds like an ideal place for your career to grow, we hope you’ll join our ‘ohana!

I. JOB SUMMARY/RESPONSIBILITIES:

• Follows-up on payment with insurance payers and patients on outstanding accounts.
• Expedites larger dollar accounts to ensure prompt payment. Monitors to ensure all insurance balances are paid in a timely manner.
• Performs accurate and timely billing of patient accounts in accordance with policies and procedures of The Queen’s Health Systems (QHS) and in compliance with federal, state, insurance carriers, health plans and other third party payor requirements, as assigned.
• Ensures accurate claims submission to optimize revenue for the Medical Center, as assigned.
• Responds to patient and insurance inquiries promptly and courteously.

II. TYPICAL PHYSICAL DEMANDS:

• Essential: standing, sitting, walking, seeing, hearing, speaking, finger dexterity, repetitive arm/hand motions and gripping of an object.
• Operates various office equipment such as computer, copier, facsimile, telephone, typewriter, etc.

III. TYPICAL WORKING CONDITIONS:

• Not substantially subjected to adverse environmental conditions.
• Some exposure to communicable diseases and other conditions common to a hospital and office environment.

IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:

• High school diploma or equivalent education.
• Associate’s or Bachelor’s degree in business administration, finance, accounting or healthcare related field preferred.

B. EXPERIENCE:

• One (1) year professional billing experience, preferably in a comparable organization. An Associate’s or Bachelor’s degree in business administration, finance, accounting or healthcare related field may be substituted for one (1) year experience in professional billing.
• Knowledge of Medicaid, Medicare, Third Party payer requirements, SNF/ICF, ICD-10 and DRG’s.
• Knowledge of medical terminology.
• Experience and/or background to demonstrate effective written and verbal communication skills in English.
• Experience with Windows applications, such as Word, Excel, etc., demonstrated proficiency in using mouse and keyboard.
• Experience with computer based applications, preferably in SMS and/or EPIC systems.

Equal Opportunity Employer / Disability / Vet

Job Type: Full-time

Pay: $23.02 - $27.28 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work setting:

• Office

Ability to Relocate:

• Honolulu, HI 96813: Relocate before starting work (Required)

Work Location: In person