OPERATIONS COORDINATOR

Reports to: Shift Lead, General Managers, Owner

Direct Reports: none

Salary Grade: Entry level, Non-exempt, up to 40 hours per week

The Peacock Room Family of Shops’ mission is to enhance Detroit communities through the empowerment of women, attentive service, an awe-inspiring environment, and an offering of quality apparel and accessories.

An operations coordinator will be responsible for shipment and inventory processes. They will also represent the shops as a stylist when not conducting operational tasks. Operational tasks include: processing incoming and outgoing shipments, returns to vendors, store to store transfers, vendor contact for damages and discrepancies, inventory accuracy, purchase order entry, delegation of responsibilities to other teammates, and communication with managers regarding duties, expected arrivals and any issues.

As a stylist, they will drive sales and keep the store looking presentable through merchandising. They will have a passion for fashion and our customers, and lead our values by example. A stylist will have a sense of personal style, polished appearance, refined taste and a discerning eye for our clients. They will understand the importance of attracting and retaining customers through marketing of all our brands.

ESSENTIAL JOB RESPONSIBILITIES

• Represent our Values
• Build and maintain relationships with the team, event venues, and customers
• Learn and communicate our product assortment, style trends
• Keep a positive attitude
• Advocate for our family of shops
• Data Entry
• Some travel time may be required, up to 10%

RELATED COMPETENCIES

• Strong interpersonal skills, high energy
• Strategic and mental agility to overcome obstacles
• Results-driven
• Timeliness and strong attendance
• Gains insights from mistakes, seeks feedback from colleagues to improve

results

• Has Initiative, Point of View, Work Ethic
• Strong organizational and communication skills
• Attention to detail. Quality & Efficiency-minded
• Desire to provide elevated level of service
• Proficiency with Lightspeed POS System, Spotify and Google Applications

Experience

• Retail, service, receiving, or data entry experience preferred.

Education

• High School diploma or equivalent preferred

Physical Requirements

• Ability to lift and mobilize small to medium items up to 50 lbs. while utilizing appropriate equipment and techniques
• Ability to maneuver effectively around salesfloor, stock room and any office or storage areas
• Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing

Peacock Room and our client provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Peacock Room complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Peacock Room expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Peacock Room’s employees to perform their job duties may result in discipline up to and including discharge.

Available shifts and compensation: Available shifts all days except Mondays. Compensation is $16.00 - $18.00/hour.

About The Peacock Room: The Peacock Room is a collection of women's apparel and accessories. Much of our ispiration comes from vintage looks, but we offer a variety of styles to choose from!

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