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Hybrid- Member Service Representatives (3rd Shift)
Position Summary :
The Member Services Representative is primarily responsible for providing information and referral services in responding to and resolving customer requests and issues.
The nature of this position requires a particular emphasis on reliability and flexibility in shift schedules in order to ensure that the service level requirements of our clientele are consistently achieved and proficiency in delivering exceptional customer service.
The MSR is required to be knowledgeable of multiple programs in order to provide services for 2-4 programs simultaneously, and to resolve more complex issues and inquiries.
Primary Responsibilities :
Last updated : 2024-05-23
Full Time
Business Services
$55k-72k (estimate)
05/24/2024
08/24/2024
thepanthergrp.com
MAYNARD, MA
200 - 500
1992
KELVIN E BERNARD
$10M - $50M
Business Services
Were the Experts in Human Capital It starts with one. A single point of contact works closely with you, attracting and delivering the right talent, connecting professionals with hiring managers, developing creative staffing and management strategies. With a hands-on approach and a history of building lasting relationships, The Panther Group is a full-service firm with an innovative approach. The Panther Group brings you: Access to a network of highly qualified candidates 25 years of service experience Single point of contact, no matter the vertical Diverse, minority-owned and certified company