Description

Job Title: Nurse Manager 

Reports to: Director of Nursing 

Location: Nashville 

Classification:  Full-time, non-exempt 

Job Category: Healthcare 
 
Job Shift: Monday- Friday, 1:00pm - 9:00pm 
 
 
NURSE MANAGER 

Mission: 
 
The Next Door provides a continuum of evidence-based services for women and their families impacted by addiction, mental illness, trauma and/or incarceration with Christ-centered compassionate care. 

Summary: 

Responsible for providing clinical support for TND clients as well as managing, hiring, training, scheduling, and monitoring performance of nurses and clinical associates working with TND clients being served 24/7 through our treatment continuum in Nashville. Ensure functional adherence to quality and professional standards. Develop processes necessary to create client-focused and successful medical services. 

Primary Responsibilities and Duties include the following: 

• Plan, schedule, organize, and direct activities and services for the 20 bed medically managed detox unit, including the following: maintaining 24/7 nursing staff schedule and adequate prn pool. 

• Assist with on-boarding of all medical new hires including follow-ups in 30,60, and 90 day periods. 

• Oversee, monitor, and approve the timecards of nursing staff and clinical associates bi-weekly. 

• Alternate weekly administrative on-call duties with DON. 

• Act as successor to Director of Nursing in the event of absence (illness, vacation) 

• Assist Director of Nursing with data collection for TND outcomes as needed in addition to annual policy and procedure revisions.

• Ensure all incident reports are completed and submitted in a timely manner. 

• Supervises and evaluates the performance of nursing staff and clinical associates. 

• Address any grievances pertaining to the Nursing Department, following up with client and staff as require in conjunction with DON.

• In conjunction with DON, oversee Infection Control practices. 

• Maintain 24-hour accountability for quality of care and appropriate staffing for the clinic as well as the detox unit 

• Ensure the TND clinic remains organized, clean and professionally presentable at all times; all PHI stored properly and out of sight. 

• In conjunction with TNDs Admissions Manager, responsible for implementing, and monitoring after hour medical services admissions process. 

• Monitor client flow through TND clinic to ensure appropriate utilization of clinic staff. 

• Ensure appropriate and timely service delivery, including but not limited to: discharge planning of detox clients. 

• Provide backup direct nursing services for TND clients in each level of care as needed when regularly scheduled staff are unavailable/absent. 

• Collaborate with Medical Director, Director of Nursing, Nursing Staff, Direct Care Staff, Counselors, Clinical Directors, other Department Managers and Compliance Manager in Quality Assessment, Assurance, and Performance Improvement Activities. 

• Maintain compliance with Tennessee Board of Nursing Laws, Rules and Regulations. 

• Model skills required to maintain a therapeutic milieu in the clinic and in the detox unit by demonstrating mastery of motivational interviewing and other therapeutic communication techniques. 

• Monitor clinical documentation of nursing personnel to ensure adherence to organization, state and federal requirements. 

• Work with I.T. staff to ensure accurate data is reported in TND EHR and ensure that all technology is up to date and effective 

• Assist with triaging clients who need to be further evaluated by APNs and/or MD. 

• Maintain a safe and secure environment in the clinic and on the detox unit. 

• Remain current with required mandatory continuing education and training. Maintain continuing education necessary to maintain RN licensure and certifications, and to maintain compliance with facility licensure and accreditation requirements. 

• Routinely collaborate with leadership and colleagues to promote TNDs positive culture 

• Perform additional responsibilities as assigned. 

Qualifications

Education and Experience: 

• Valid unrestricted license as a Registered Nurse in the State of Tennessee required. 

• Bachelors of Science Degree in Nursing preferred. 

• Experience working with psychiatric disorders and substance use disorders required. 

• Experience working with clients being medically detoxed required 

• Minimum 5 years full time experience as a Registered Nurse preferred . 

• Experience in managing others in a leadership capacity strongly preferred. 

• Demonstrated ability to triage medical and psychiatric concerns and determine most appropriate dispositions to ensure quality client care required. 

Other Requirements: 

• Possess proficient computer skills Outlook, Word, Excel, and PowerPoint. 

• Valid Drivers license. 

All Employees will adhere to the following professional standards:

· Honor the agency mission: The mission of The Next Door is to live out our faith by providing a continuum of evidence-based substance abuse and mental health services for women in an environment of faith and healing to restore hope and a lifetime of recovery.

· Consistently treat residents and co-workers with the utmost respect.

· Keep ALL information regarding staff, residents, diagnosis, group information, etc. confidential at all times.

· Work as a necessary part of the team effort.

· Model ethical and professional behavior at all times.

· Participate in ongoing meetings and trainings as required by the leadership of The Next Door.

· Be creative and assist leadership with ideas for improving the overall quality of the services and environment for the residents of The Next Door.

· Encourage and live the core values of The Next Door, Inc., at all times:

o Love ~ We demonstrate what love looks like, so our women learn to love others in healthy ways and love themselves.

o Faith ~ We welcome all people, and all will be cared for with Christ-centered principles.

o Hope ~ We believe hope is within reach for all women.

o Wholeness ~ God has a plan and purpose for a woman’s life and that is abundantly good. She does not have to be defined by her past decisions. God loves. God forgives. Every woman can be whole and complete.

o Community ~ We are building a healthy community in which our women are contributing members of society. We need one another. We care for one another. We will teach our women how to build their own healthy community.

o Respect ~ We believe each woman deserves respect from us and from each other. We believe each woman can learn to respect herself and others.

o Encouragement ~ We believe that our words and actions should build one another up. We inspire one another with love and good deeds.