Description

Job Title: Hotel Public Area Attendant

Position Summary:

The Hotel Public Area Attendant is responsible for maintaining the cleanliness and appearance of all public areas within the hotel, ensuring a welcoming and comfortable environment for guests. This role involves addressing guest requests or complaints, reporting maintenance issues, and maintaining the confidentiality and security of guest rooms. The ideal candidate will have a strong attention to detail and a commitment to providing excellent customer service.

Work Environment:

- Public Areas, Guest and Service Corridors, Housekeeping Office

- Job may involve working under variable temperature conditions (extreme heat or cold)

- Exposure to variable noise levels

- Potential exposure to fumes, odors, dust, mites, chemicals, and bio-hazards

Requirements

Key Responsibilities:

- Thoroughly clean all hotel public areas, including lobbies, restrooms, hallways, and elevators

- Respond to guest requests or complaints in a timely and professional manner

- Report any maintenance problems to the appropriate department

- Ensure the confidentiality and security of all guest rooms

- Adhere to safety and sanitation guidelines when handling chemicals and cleaning supplies

- Assist with other housekeeping tasks as needed

Qualifications:

- Previous experience in a similar role is preferred, but not required

- Strong attention to detail and ability to work efficiently

- Excellent customer service and communication skills

- Ability to work independently and as part of a team

- Flexibility to work various shifts, including weekends and holidays

- Physical stamina to perform cleaning tasks and lift up to 50 lbs

To apply for this position, please submit your resume and a brief cover letter detailing your relevant experience and interest in the role.