POSITION OVERVIEW:

Through commemoration, exhibitions, and educational programs, the National September 11 Memorial & Museum remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.

Reporting to the Assistant Director, Digital and Production for Museum Programs, the Production Coordinator will execute a wide range of live and digital events, programs, and video shoots for the 9/11 Memorial & Museum’s Public and Professional Programs team and overall Museum division, as assigned. The incumbent will partner with internal departments and external vendors to assess and fulfill production needs through the full life cycle of assigned events and programs, including scheduling, technical coordination, day-of event logistics, and audio/visual post-production. The Production Coordinator will also provide support for long-term infrastructure, maintenance, and digital media projects.

This is a flexible position and will require the flexibility to work evenings and weekends. The institution currently has a hybrid model of working both onsite and remotely, but these policies may evolve in the coming year. Program needs will largely inform these decisions for this position.

ESSENTIAL FUNCTIONS:

• Partners with producers to drive assigned events and programs through their full life cycle, including space scheduling, run-of-show and cue sheet creation, A/V coordination, staging and blocking, facilities arrangements, photography requests, and post-production work.
• Provides supplemental audio/visual support for live and virtual events and programs when required, including set-up, design and operation of lighting, and basic presentation and digital materials.
• With the Assistant Director, Digital and Production for Museum Programs, drives the streaming workflow and digital media output for events and programs livestreamed at 911memorial.org/watch and archived on 911memorial.org/learn/past-public-programs, including basic audio and video editing across programs.
• Serves as scheduling coordinator for the Memorial & Museum’s 157-seat Auditorium, ensuring that space use requests, policies, and procedures are communicated and adhered to by all stakeholders.
• Supports the daily Auditorium production operations, including the development and deployment of Auditorium signage, interstitial media, and rotating films.
• Assists with video shoots, including set-up.
• Supports long-term projects, including equipment inventory and media management.
• Performs other duties needed to help fulfill our mission.

VOLUNTEER REQUIREMENT

• Participates in the Annual 5K Fundraiser and 9/11 Commemoration, as assigned.
• Assists with other special projects and events in support of all 9/11 Memorial and Museum, as assigned.

QUALIFICATIONS/SKILLS REQUIREMENT

• Bachelor’s degree or equivalent experience required.

o While a Bachelor's degree is preferred, we enthusiastically encourage applications from Veterans or veteran spouses with various educational backgrounds. This includes those with an Associate's degree as well as individuals actively working towards a Bachelor's degree. Your dedication and diverse experiences are highly valued, and we welcome the opportunity to consider your application.

• Minimum 3 years of relevant experience in production and/or broadcast environments; experience within artistic or cultural institutions a plus.
• Experience in production or technical coordination preferred, including experience with relevant equipment.
• Knowledge of Adobe Premiere and Adobe Photoshop required; working knowledge of Adobe After Effects, Adobe Audition, and familiarity with Adobe Creative Suite workflows preferred.
• Filming experience, familiarity with filming equipment, and knowledge of media asset management systems (e.g., Sony NavigatorX) a plus.
• Proficiency in Microsoft Office Suite and Zoom.
• Experience collaborating across department lines within a large organization.
• Superb project management skills.
• Ability to take direction and work well under pressure; excellent time management, problem solving, and analytical skills.
• Meticulous attention to detail, organization, and priority required.
• Passion for innovation, collaboration, and diplomacy.
• Demonstrated ability to work professionally and tactfully, represent the Museum with a high level of integrity and professionalism, adhere to Museum policies and support management decisions in a positive, professional manner.

HOW TO APPLY

• Include position you are seeking in the email subject field.
• State the location where job posting was seen.
• Send resume and cover letter to 911mmeducationjobs@911memorial.org

PHYSICAL DEMANDS/WORK ENVIRONMENT

The physical demands and work environment described in this job description are representative of those that the employee will encounter and are expected to meet to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to see, be mobile, and have the ability for 2-way communication with the public and staff.

The work environment is an indoor, climate-controlled office environment comprised of cubicles, walled-offices, and group conference rooms. The noise level in the office environment is usually low. Employees will be required to comply with organizational Health and Safety Plan. Minimal travel is required.

• This job description is a descriptive list of the responsibilities and qualifications associated with this position and are not intended to be all inclusive. Employees are expected to also perform other business-related duties as assigned by the supervisor or other management.
• The organization reserves the right to change, modify, or reassign job responsibilities, duties, and scheduled work hours as per business needs.

The National September 11 Memorial and Museum (9/11 Memorial & Museum) is an equal opportunity employer. Applicants who meet the qualification requirements of the role will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The National September 11 Memorial & Museum (9/11 Memorial & Museum) is committed to an organizational culture that supports and reinforces our values regarding diversity, equity, inclusion, and accessibility (DEIA). We seek to build a collaborative, open, and equitable space where staff want to be, knowing that their contributions, professional expertise, and distinct voices are valued and respected. We encourage and celebrate an inclusive environment where candor and participation, when it comes to sharing ideas and collaborative problem-solving, are welcomed regardless of one’s role at the Museum or background.

Reasonable accommodation may be made to qualified candidates, during the interview process, to enable individuals with disabilities an opportunity to interview.

Job Type: Full-time

Pay: $63,000.00 - $67,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person