We are seeking an experienced Technical Writer to join our client’s team in support of a Virginia Dept of Transportation (VDOT) contract in Richmond, VA. The Technical Writer will be responsible for creating clear, concise, and user-friendly documentation for our software products and technical solutions. This includes writing user guides, installation manuals, online help files, release notes, and other supporting materials.

**Must be willing and able to interview onsite, NO exceptions**

**Must be able to work onsite at least 3 days/week**

**Must be local to Richmond**

**This engagement to be extended beyond 6/30/24, possibly 6-12 months**

Key Responsibilities:

• Gather requirements and information from subject matter experts, developers, and other stakeholders to understand the technical aspects of the products/solutions.
• Author comprehensive documentation that explains complex technical information in a simple and easy-to-understand manner for end-users.
• Ensure consistency in content, terminology, and writing style across all documentation.
• Collaborate with cross-functional teams to ensure accuracy and completeness of documentation.
• Develop and maintain documentation templates, style guides, and writing standards.
• Continuously update existing documentation to reflect product changes and enhancements.
• Proficient in using relevant authoring tools and content management systems.

Qualifications:

• 6 years of proven experience in systems documentation to include source code, technical documentations including user documentation, how-to guides, integration guides, computer systems operation guides and product specifications that increase the experience for the digital platform.
• Bachelor’s degree or higher in Information Systems, Information Technology, Computer Science, or other related disciplines.
• Experience working with other technical experts, such as engineers and software developers, to ensure that the information they provide is accurate and easy to understand.
• Understand and explain complex technical concepts.
• Strong research and analytical skills and very detail oriented.
• Ability to undertake multiple projects and deliver on tight deadlines.
• Excellent technical writing skills and verbal communication skills.
• Good working knowledge of MS Office or Google Docs

The Michelle Martin Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.