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Concierge
Scully Company Philadelphia, PA
Apply
$31k-45k (estimate)
Full Time 7 Days Ago
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Scully Company is Hiring a Concierge Near Philadelphia, PA

Title : Concierge
Supervisor : Concierge Supervisor
Status : Non-Exempt
Position Overview :
The concierge serves as the resident's liaison for apartment community services. Assists the residents regardless of whether inquiries concern apartment community or off-premise attractions, facilities, services, or activities. Also knows how to provide concise and accurate directions. Makes reservations and obtains tickets for, the theatre, or special events.
Specific Responsibilities :
  • Develops a strong knowledge of the community's facilities and services surrounding it.
  • Provides guest with information about attractions, facilities, services, and activities in or outside the property.
  • Makes resident reservations for forms of transportation when requested.
  • Makes guest reservations for the theatre and other forms of entertainment when requested. Obtains necessary tickets and provides directions to facilities.
  • Organizes special functions as directed by management.
  • Coordinates resident requests for special services or equipment with the appropriate department.
  • Contacts residents periodically to ascertain any special needs.
  • Handles resident complaints and solve problems to the degree possible.
  • Assist Concierge Supervisor with training as needed.
  • Ensure customer needs are met: provide directions; suggestions for restaurants.
  • Greet residents in a friendly and courteous manner.
  • Coordinate special events or special projects as assigned.
  • Provide information on the geographical area. Suggest site-seeing locations and arrange tours.
  • All other duties as assigned by Concierge Supervisor and or Community Manager.
Requirements
Education and Experience:
  • Associates Degree preferred
  • At least 2 years of experience in the position or equivalent work experience in Concierge Services.
  • Minimum of two years sales experience.
Competencies :
  • Customer Oriented: The job demands a positive and constructive view of working with others. There will be a high percentage of time spent in listening to, understanding and successfully working with a wide range of people from diverse backgrounds.
  • Time Management : Uses his/her time effectively and efficiently; concentrates his/her efforts on the most important priority; adeptly handles several tasks at one.
  • Communication proficiency : Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
  • Ethical conduct: Serving with integrity and respect in personal and organizational practices.
Work Environment : Typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties.
Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
Travel : Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected

Job Summary

JOB TYPE

Full Time

SALARY

$31k-45k (estimate)

POST DATE

04/30/2024

EXPIRATION DATE

05/18/2024

WEBSITE

scullyunderground.com

HEADQUARTERS

ELK GROVE VILLAGE, IL

SIZE

<25

FOUNDED

1997

CEO

TIM SCULLY

REVENUE

<$5M

INDUSTRY

Heavy Civil Construction

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The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.

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If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Concierge job description and responsibilities

The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.

02/06/2022: Huntington, WV

Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.

01/03/2022: Dayton, OH

A concierge acts as a local expert for guests at hotels.

02/08/2022: Monroe, LA

Concierges provide excellent customer service to all hotel guests throughout their stay.

03/01/2022: Amarillo, TX

Concierges use customer service skills to anticipate and meet guests’ needs.

01/18/2022: South Bend, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Concierge jobs

Concierge should reflect a familiarity with how businesses operate.

02/18/2022: Santa Cruz, CA

Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.

01/10/2022: Saint Petersburg, FL

A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.

02/02/2022: Stamford, CT

A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.

12/12/2021: Detroit, MI

A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.

12/15/2021: Brownsville, TX

Step 3: View the best colleges and universities for Concierge.

Butler University
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Cooper Union
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