Lynden Logistics, is seeking an enthusiastic, self-motivated person who takes pride in finding solutions for our customers. Do you thrive where each day is not like the last? If so, Lynden is the place for you. Work with our dynamic Operations group, handling all day-to-day activities for major clients that includes heavy customer service and technical solutions, as well as some warehouse duties. This position will be utilized in both our Domestic Operations and Warehouse roles. It is anticipated that this role will be an approximately 50/50 split between the two roles. Why you want to work for Lynden Logistics, Inc. Compensation – Competitive pay with a discretionary bonus programHealthcare – Medical, dental and vision plansPaid Time Off – 17 days paid time off, PTO days increase with years of serviceHolidays – 8 paid holidaysRetirement Plan – 401K with up to 50% of the first 6% contributed matched Extras – Life Insurance, Accidental Death & Dismemberment Insurance, Long Term Disability Coverage and Employee Assistance Program at no cost to you!Free parking and subsidized transit program Tuition Reimbursement program Essential Duties and Responsibilities including the following. Other duties may be assigned. Domestic Operations DutiesAssess, analyze, and problem solve while handling complex, gray-area situations while meeting legal, company and customer expectations.Provide outstanding, friendly service through daily communication with both internal and external customersEnsure smooth and timely process and documentation flowEnsure accurate and timely data entry into our operational systemTrack and trace files and reportingEnsure accurate and timely client and vendor billingEnsure delivery of freight and timely clearance when applicableContribute and maintain good relationships with suppliersEnsure compliance at all times to regulationsNetwork communications, timely responses to emails and requestsMeet SOP and SOW standards in accordance with Company policy Warehouse DutiesVerifies piece count and signs off documents; checks in inbound/outbound freight and labels freightDimensionalizes freight; weighs and reweighs freightKeeps work area and vehicles cleanReads inbound status to determine when consoles should be recovered from airlines; loads and unloads containers or pallets; performs OS&D manifestsWorks within the protocol of Lynden Logistics requirements for cargo handling as well as with other companies where co-located, including aircraftUsing computer inputs entries for freight movement. Data Entry, Data ProcessingBe able to run receiving desk (Receive freight, enter re-weigh and dimensional information into skeleton entry and generate labels for staging cargo), and process shipments through cross-dock program efficientlyDocuments damage using company guidelinesFollows Hazmat protocol when working with shipmentsWorks with internal customers in providing solutions in keeping with company policies and proceduresBuilding airplane skid loads to required specificationsProficient at building scheduled service loads for ocean containers and scanning of all shipmentsDirect temp employees in unloading and loading of ocean containersResponsible for working in a safe manner, following all safety policies and proceduresMay be assigned special projects and other dutiesWorks with forklifts, pallet jacks and other warehouse equipmentRegular and predictable attendance is requiredWeekend on-call responsibilities based on a rotating on-call schedule.QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school education or equivalent and two years customer service or freight operations experience. Ability to read and interpret documents such as tariffs, safety rules, operating and maintenance instructions and procedure manualsMust have a high level of math to be able to compute pricing, cost, fees, and weight and measures.Experience working and communicating with vendors, customers and other company departments to meet deadlines successfully.Excellent Microsoft Office skillsGood organizational skills Preferred qualifications and experience: Air freight industry experienceAble to read and distinguish tariff codesExperience with specialized cargo (hazardous, OOG, overweight)Ability to oversee/monitor/assist in the preparation of accurate customs export documents in a timely manner from source documents. This includes checking for accuracy, taking responsibility for completeness, and timeliness of the transaction. Works with computer and phone and will need to work in and around a warehouse. Must be able to lift and move cargo, frequently up to 50 lbs. and occasionally up to 100 lbs.; frequent walking, reaching, stooping, kneeling, crouching, or crawling. Able to handle office and warehouse equipment and tools, or controls; Able to communicate orally and in writing. Wide range of vision abilities required (close vision, distance, color, & peripheral vision, and depth perception). Occasionally works near moving mechanical parts and exposed to vibrations. Ability to possess and maintain a TSA Security Threat Assessment (STA) with a status of Passed, or a TSA recognized equivalent. TSA recognized equivalents include a Secure Identification Display Area (SIDA) badge, Commercial Driver’s License (CDL) with Hazmat Endorsement issued within the 50 States or District of Columbia, the Transportation Worker Identification Card (TWIC), or Free and Secure Trade (FAST) card issued by U.S. Customs and Border Protection. STA’s will be submitted by Lynden Logistics upon job offer and renewed thereafter. Recognized equivalents must be current at time of application and successfully renewed by the applicant thereafter. Successful candidate must pass a pre-employment drug test and background screening. Federal law requires Lynden Logistics to verify the identity and employment eligibility of all persons hired to work in the United States. Lynden Logistics will provide the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.