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The Workforce Administrator will analyze and report on intraday, daily, and weekly staffing levels, staffing constraints such as absenteeism, attrition, contact volume trends, and other critical inputs to operational success. The Workforce Administrator will perform service level risk assessments and provide mitigation strategies to program management. The Workforce Administrator will be responsible for short- and long-term staffing functions such as creating new hire and shift selection schedules. The Workforce Administrator will also be responsible for designing exception protocols to insure productivity and compliance. The Workforce Administrator will also be expected to support ad-hoc projects as required.
REQUIREMENTS
Client and Management Interface
Data Analysis/Synthesis
Communications
QUALIFICATIONS
PREFERRED QUALIFICATIONS
Full Time
$94k-121k (estimate)
05/08/2023
07/10/2024
thelpgroup.com
OAKLAND, CA
25 - 50
2006
Private
MARK WHITE
$5M - $10M
The job skills required for Workforce Administrator include Workforce Management, Scheduling, Analysis, Leadership, Data Analysis, etc. Having related job skills and expertise will give you an advantage when applying to be a Workforce Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Workforce Administrator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Workforce Administrator positions, which can be used as a reference in future career path planning. As a Workforce Administrator, it can be promoted into senior positions as a Workforce Analytics Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Workforce Administrator. You can explore the career advancement for a Workforce Administrator below and select your interested title to get hiring information.