Interviews are available on-site or virtually via Zoom.

Office Manager

Position Classification: Employee; Part-time, Non-exempt

Days/Hours: Monday-Friday/25 hours per week

Reporting Location: The Kingdom Church – West Campus

Salary Range: $15-$20/hour

Overall Responsibilities

The Office Manager manages the church’s administrative office in an efficient manner; facilitates clear communication between the Executive Manager and the office staff. The Office Manager is responsible for maintenance of the office’s computer, phone, and internet systems. The Office Manager oversees the purchasing process and works closely with the accountant

LIST OF JOB RESPONSIBILITIES

• Update and maintain office policies and procedures such as handling phone calls, greeting guests and vendors, training for use of office equipment
• Manage customer complaints and grievances
• Assist other departments with printing requirements for all publications (as needed)
• Prepare publications for mailing and deliver them to the Post Office for mailing.
• Maintain awareness of Post Office requirements regarding bulk mailings
• Write and distribute email, correspondence, memos, letters, faxes and forms for office purposes
• Collaborate with Marketing Coordinator on issuing content updates to the editors of TKC’s website, app, and social media accounts
• Oversee the printing of TKC stationary, business cards and giving envelopes for all campuses
• Answer the telephone and receive visitors in a friendly, courteous manner
• Order office supplies
• Manage relations with suppliers and service vendors
• Ensure order and neatness in the church office performed by others
• Oversee the maintenance of all office equipment and computer systems
• Ensure maintenance of all office equipment
• Manage all A/P and A/R filing and processing (both paper and electronic on Dropbox)
• Complete vendor credit applications
• Complete TKC’s organizational local and state filings, sales and property tax exemption, annual state sunbiz.org
• Complete various organization applications
• Coordinate and process payment requests according to the procurement processing
• procedures. Issue requests to the bookkeeper and follow up on status
• Sign and prepare checks for mailing (as required)
• Research payment issues
• Oversee the budget and purchasing process for office supplies, events, and celebrations
• Assist with distributing the tax documents for employees and independent contractors at the end of the calendar year
• Monitor and maintain Internet service and software licensing for office devices
• Oversee services of IT company (if applicable)
• Assist the church in special projects. Responsibilities would include, but are not limited to, composing letters, coordinating mailings, setting appointments, and doing research
• Prepare clerical assistance to church ministries (as needed)
• Perform routine and non-routine administrative duties (as required)
• Provide notary services
• Ensure that mail is checked, processed, and distributed
• Oversee office celebrations, events, birthdays recognitions
• Attend weekly staff meetings and staff devotions, monthly meeting with Lead Pastor
• Attend staff trainings

Personal Skills and Attributes

Organization development

• Either currently is a member of, or willing and qualified to join the membership of
• The Kingdom Church upon hiring in full agreement of our statement of faith (preferred)
• Conveys TKC’s vision, mission, and core values verbally to team members
• Ability to be ministry-focused
• Develop lasting relationships with other TKC leaders
• Engage in the body of the church as an active member by joining a Growth group, seeking to make connections with members (preferred)
• Establish and foster exemplary relationships with staff/non-staff workers, church members, business partners and the community at large

Technical skills

• Proficient (full comprehension) of EZ Office Inventory software
• Knowledge of maintenance and repair of cleaning tools and equipment
• Ability to navigate email correspondence
• Maintains awareness of new and emerging technologies

Leadership skills

• Inspires team members to attain goals and pursue excellence
• Identifies opportunities for improvement
• Provides constructive suggestions for change
• Remains in the forefront of emerging industry practices
• Top 12, #2: Speak up and say something.

Teamwork skills

• Acknowledges and appreciates team member’s contributions
• Motivates teamwork and provides inspiration
• Mitigates team conflict and communication challenges
• Facilitates team activities
• Ability to maintain spiritual and professional relationships
• Works independently, as well as part of a team, to establish project deliverables
• Ensures team members serving on Sundays attend the Huddle session

Innovation skills

• Recommending and using new technologies to improve work for all team members
• Introduces new ideas for policies and procedures
• Explores TKC enhancements

Communication skills

• Keeps team well informed of changes within TKC and general community news
• Effectively communicates relevant team information to executives
• Delivers engaging, informative, well‐organized presentations
• Resolves and/or escalates issues in a timely fashion
• Understands how to communicate difficult/sensitive information tactfully
• Effective communication to all team members
• All phone calls are returned or are given to proper employee to respond
• All phone calls are handled in a professional manner
• Able to handle complaints and satisfaction
• Top 12, #4: Respond to emails once received
• Utilizes correct grammar and punctuation for all written communication
• Pick up the phone and call. Don’t over rely on emails.
• Top 12, #5: Follow up, follow up, follow up!
• Top 12, #9: Who has the floor?
• Top 12, #10: If IT is not in writing, It doesn’t exist.
• Top 12, #3: Hold people accountable for only what you properly communicated.

Organization skills

• All TKC files are maintained and organized, including but not limited to, ministry manuals, SOPs, training material
• All electronic files are easy to find and properly labeled
• Use TKC file locations to access forms, procedures, process maps
• Report and submit Disciplinarily Action & Restoration plan for team member to Executive Pastor or Campus Pastor when action has been taken
• Always be current on changes.

Problem solving skills

• Proactive to mitigate potential problems
• Innovate with team building solutions
• Ability to meet the needs of executives and team members
• Top 12, #8: Be resourceful.

Stress Management skills

• Ability to perform effectively under pressure
• Ability to handle multiple priorities
• Ability to maintain composure while under duress
• Ability to communicate effectively while under duress

Time Management skills

• On time for services
• Complete assigned tasks in a timely manner
• Prioritizes workload without supervision or guidance
• Schedules meetings appropriately for all attendees
• Keep due dates and deadlines
• On time for meetings and trainings (internal and external)
• Lead team meetings and keep them under an hour.
• Top 12, #7: Create deadlines and achieve them.

Character attributes

• A clear testimony of faith in Jesus and a vital, growing personal relationship with Him
• Must demonstrate a lifestyle committed to Christ
• Function with a wide degree of creativity and latitude
• Must be a self-motivated person who is able to be effective when working independently without direct supervision and produce results
• Must possess a gentle and humble spirit and be willing to grow and be taught
• Top 12, #12: Do it the right way the first time.
• Honest and Demonstrates Integrity
• Holds Confidentiality
• Dependable
• High Quality of Work Ethics
• Proactive
• Polite, Cordial, and possess Positive Attitude
• Proficient
• Dresses and groom appropriately
• Maintains high morale and Team Spirit
• Open to Criticism
• Top 12, #1: Master it and be the best at it!
• Top 12, #6: Keep Commitments
• Top 12, #11: There is no right way to do the wrong thing.
• Participate and promote our Core Values of Hope, Compassion, and Relevant.

Minimum Qualifications

• Bachelor degree in Finance, Accounting, Business, or Financial services related study (preferred)
• High school diploma or GED equivalent (required)

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Expected hours: No more than 25 per week

Benefits:

• Dental insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Date Available to Start Work
• List any day(s) of the week you are not available to work
• Have you ever worked for The Kingdom Church?
• Were you referred by someone to apply for this position? If so, who? Please include their name in your response.
• To your knowledge, do you have any relatives working at TKC? If yes, please include their name in your response.
• Desired Pay

Education:

• High school or equivalent (Required)

Experience:

• Office management: 1 year (Required)

Ability to Relocate:

• Orlando, FL 32808: Relocate before starting work (Required)

Work Location: In person