Clearance Required: TS/SCI with Full Scope Poly

The Kenjya-Trusant Group, LLC is seeking a Dataflow Sustainment Engineer - Level 1 to provide Cross Domain Service Solutions support to over 40 system domains at the unclassified, secret, and top secret levels. 

Duties, Responsibilities, and Tasks:

• Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
• Manage IT system infrastructure and any processes related to these systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution of cross-domain solutions.
• Provide problem identification, diagnosis and resolution of problems.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Provide support for the system and hardware problems and remains involved in the resolution process.
• Ensure every call, email, and chat message from customers get entered as a ticket or added to a ticket.
• Run through scripted responses to known problems out of the knowledge base
• Perform analysis and troubleshooting prior to escalation
• Document all changes to systems
• Assist with filling our Data Center Approval Requests
• Start stop NiFi Processes
• System hardware component replacement (ram, HDD, SSD)
• Close or escalate tickets

Qualifications:

• Clearance TS/SCI with Full Scope Polygraph
• Certification DoD 8570 Compliance IAM Level 1 is required
• Education Bachelor’s degree in a Technical, Math or Business discipline from an accredited college or University may be substituted for four (4) years experience
• Experience
  • One (1) year of Linux and one (1) year of NiFi experience is desired
  • Five (5) years experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required