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Patient Experience Representative (Float)
The Iowa Clinic Des Moines, IA
$37k-47k (estimate)
Full Time | Ancillary Healthcare 2 Weeks Ago
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The Iowa Clinic is Hiring a Patient Experience Representative (Float) Near Des Moines, IA

A day in the life…
Wondering what a day in the life of a Patient Experience Representative at The Iowa Clinic might look like?
- Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
- Strives to create The Iowa Clinic Experience with each interaction.
- This position will also serve as a resource to registration, scheduling and clinical staff.
- Schedule for this role will be Monday - Friday, based between the hours of 7 AM - 6 PM(subject to variation). This role will support various Primary Care clinic locations around the Des Moines metro.
Qualifications/Requirements
- High school diploma or equivalent required.
- Medical office experience or hospital clerical experience necessary.
- Medical terminology preferred.
- Covid vaccine required. 
This position qualifies for a $2.50/hr float differential.
Why Work at The Iowa Clinic?
At The Iowa Clinic, our physicians and employees are our most valued resource and the differentiator in the service and care we provide. We exemplify our Star Values of Service Excellence, Teamwork, Accountability, Respect and Stewardship which enables a work environment where each individual can contribute and excel.
The Iowa Clinic values the diversity and unique skills and talents of each individual and strives to create a workplace that supports and develops its people. 
The Iowa Clinic is locally owned by doctors living and working in our communities. That means decisions about patient care are determined by you and your physician, not someone else. We are proud that our 250 healthcare providers consistently rank top in quality and outcomes as recognized by Iowa’s largest health insurer.
We also offer competitive benefits – including one of the most generous 401(k) employer profit sharing programs in the metro!

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$37k-47k (estimate)

POST DATE

04/26/2024

EXPIRATION DATE

06/25/2024

WEBSITE

iowaclinic.com

HEADQUARTERS

WEST DES MOINES, IA

SIZE

500 - 1,000

FOUNDED

1994

CEO

KELLY BROWN

REVENUE

$50M - $200M

INDUSTRY

Ancillary Healthcare

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About The Iowa Clinic

The Iowa Clinic is the largest physician owned multi-specialty group in Central Iowa with more than 170 physicians and healthcare providers practicing in 40 specialties. The Iowa Clinic partners with local medical centers and hospitals to provide leading edge healthcare to the patients of Central Iowa. Our physicians and staff are committed to providing the highest quality of medical care while ensuring exceptional customer service. There is a choice when it comes to their healthcare which is why we strive to consistently meet the needs and surpass the expectations of our patients.

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The Iowa Clinic
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The job skills required for Patient Experience Representative (Float) include Scheduling, Patient Care, Patient Registration, Primary Care, Teamwork, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Experience Representative (Float). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Experience Representative (Float). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Experience Representative (Float) positions, which can be used as a reference in future career path planning. As a Patient Experience Representative (Float), it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Experience Representative (Float). You can explore the career advancement for a Patient Experience Representative (Float) below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Experience Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Experience Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Experience Representative job description and responsibilities

Schedules patient appointments for designated departments.

03/05/2022: Boston, MA

They may collect data on patient encounters and consumer satisfaction.

04/11/2022: Saint Cloud, MN

Works at the front desk of a hospital, clinic or similar healthcare facility and provides customer support.

04/10/2022: Durham, NC

Greets the customer in a polite and professional manner whether face to face or on the phone, determines needs and responds appropriately and courteously.

04/07/2022: New York, NY

Interviews patients and/or their representatives.

04/17/2022: Rockford, IL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Experience Representative jobs

High School Diploma/GED.

02/03/2022: Winston Salem, NC

Previous experience with an electronic health record or medical office software preferred.

03/25/2022: Portland, OR

Proven work experience as a Patient Service Representative or similar role.

01/30/2022: Bradenton, FL

1+ years of admissions, scheduling, or business office experience.

04/06/2022: Atlanta, GA

Knowledge of Medical Terminology.

01/20/2022: Harlingen, TX

Step 3: View the best colleges and universities for Patient Experience Representative.

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