POSITION SUMMARY

As the Receptionist, you provide our visitors with the first impression of our facility, provide amazing customer service to our families, visitors, and staff. You are also part of the care team by keeping a watchful eye on Residents needing assistance. Reports to Lead Receptionist or Administrator.

Essential Functions:

• Greet all incoming residents and visitors.
• Answer in-coming calls and direct them to appropriate area in a friendly and professional manner.
• Sort and direct incoming mail.
• Distribute paychecks and other employee statements.
• Manage office supplies, helping staff get what they need.
• Assemble information packets.
• Perform various office duties assigned.

Specific Requirements:

• Possess a pleasant and professional telephone and personal presentation.
• Work with people in a positive and friendly manner.
• Basic understanding of telephone systems, computer and photocopier.
• Work with frequent interruptions and multi-task effectively.

Education and Experience:

• High school graduate or equivalent preferred.