Title: Associate Director of Operations

Reports to: Chief Operating Officer

Location: Washington, D.C. - Hybrid 

Status: Full-time; Exempt 

Salary: $82,000-$92,000 Annually

About The Hub Project

Launched in 2016, The Hub Project is a nonprofit effort comprising a growing team of communications, research, operations, and organizing experts who have extensive experience in campaign strategy, digital, polling, and analytics. We believe in a country where everyone has the opportunity to succeed in our economy and participate in our democracy. We make that vision a reality by partnering with advocacy groups – bringing surge capacity and coordination to build innovative and effective campaigns.

Our Commitment to Diversity, Equity, and Inclusion

We value diversity and inclusion and are committed to creating an environment where people from all backgrounds can participate, grow, and succeed in our organization. We believe we have a duty to use our power and privilege to contribute to transformational change to ensure our government is working for everyone and that all families have a fair shot.

Position Summary

The Associate Director of Operations is a crucial member of our Operations team, responsible for overseeing office activities in support of 3 departments and multiple campaign teams. Their primary roles include managing office operations, IT, and supply management, while also contributing to the development and implementation of efficiency-enhancing policies and procedures. We are looking for someone who is adept at building cross-team relationships and adapting swiftly to the dynamic nature of our mission and goals.

As an Associate Director of Operations, your responsibilities will include:

Office Operations & Facilities Management (65%)

• Managing and optimizing the physical office space, including space planning, maintenance, and facilities coordination, to ensure operational continuity.
• Overseeing office supplies and inventory, ensuring timely restocking and cost-effective procurement.
• Streamlining office processes and workflows to enhance productivity and employee satisfaction.
• Addressing and resolving office-related issues and concerns, providing a comfortable, efficient, and safe workspace for all staff members.
• Thoughtfully managing and developing the office operations team.
• Cultivating and sustaining strong relationships with department stakeholders to ensure facilities and office operations positively contribute to their mission and goals.

IT/Tech Support (20%)

• Serve as the primary point of contact and resource for IT; coordinating and sometimes delivering technical support to staff as needed.
• Oversee external IT Managed Services vendor.
• Developing and implementing policies, processes, and procedures in consultation with IT consultants and the Chief Operating Officer (COO).
• Effectively tracking and managing organizational assets, such as computers and peripherals.

Policy & Process Development, Implementation, and Assessment (10%)

• Actively contributing to the implementation and enforcement of operational policies across the organization; creatively facilitating education to stakeholders as needed.
• Conducting in-depth analysis of existing operational processes and performance, and offering recommendations for enhancements when required.
• Promoting ongoing, concise, and effective communication with all staff regarding crucial deadlines, priorities, and objectives related to operational policies and processes.

Project Management (5%)

• Collaborating closely with the Chief Operating Officer (COO) to identify, plan, and execute strategic initiatives and special projects aimed at improving departmental effectiveness.
• Preparing comprehensive project plans, timelines, and budgets, ensuring that all special projects remain on track and within scope.
• Actively monitoring project risks and issues, escalating concerns to the COO when necessary.
• Supporting the COO in engaging stakeholders, both internal and external, and fostering collaboration to achieve project goals.

About You:

We're looking for an extraordinary individual who thrives in dynamic environments and is fueled by a deep passion for driving impactful change. Joining our team means you'll be at the forefront of a mission-driven organization committed to making a difference.

The ideal candidate will possess:

• 5 Years Experience: Proven expertise in a related field.
• Leadership Skills: Ability to lead projects and teams.
• Self-starter: Takes initiative and requires minimal supervision.
• Collaborative: Works well with teams and stakeholders.
• Excellent Communication: Strong written and verbal skills.
• Innovative Problem-Solver: Finds creative solutions.
• Tech Proficiency: Strong technical competency with ability to navigate software applications and troubleshoot general technical issues.
• Demonstrated capability to manage office projects, including the flexibility to provide in-office coverage as required, up to five days a week as needed.
• Commitment to Social Justice: Committed to a just and inclusive economy that delivers opportunity and dignity to all Americans and is passionate about preserving and strengthening our democracy.

Benefits

Comprehensive benefits package that includes 100% employer-paid health, dental, and vision insurance for employees (and their families). Employees are able to enroll in 401k retirement plan and are eligible for a 3% automatic contribution and up to a 3% employer match on 401k contributions. Employees are also eligible for pre-tax transportation benefits. Employees will receive 120 hours of vacation time, 80 hours of health leave, up to 2 days of casual leave, and 20 hours of volunteer leave annually. Employees will also receive 13 paid holidays throughout the calendar year. Employees are eligible for 12 weeks of paid family and medical leave after 90-days of employment.

Hiring Statement

The Hub is a project of New Venture Fund (NVF), a 501(c)(3) public charity that incubates new and innovative public-interest projects and grant-making programs. NVF is committed to attracting, developing and retaining exceptional people, and to creating a work environment that is dynamic, rewarding and enables each of us to realize our potential. NVF’s work environment is safe and open to all employees and partners, respecting the full spectrum of race, color, religious creed, sex, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status, and all other classifications protected by law in the locality and/or state in which you are working.

E-Verify 

NVF participates in E-Verify and will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the United States. Job candidates and employees authorized to work may not be discriminated against on the basis of national origin or citizenship status.

How to apply

To begin the application process, CLICK This announcement will remain posted until the position is filled. Please note that only those individuals whose qualifications match the current needs of this position will be considered applicants and will receive responses from The Hub. Thank you for your interest.

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