Parts & Accessories & Apparel Buyer (P&A&A)

Responsibilities

This position is responsible for ordering parts, accessories, and apparel for The Hub Bike Co-op’s Minnehaha Ave shop location, and is part of the Ordering & Receiving (O/R) Department. It involves all aspects of Parts & Accessories & Apparel (P&A&A) at The Hub: ordering, receiving, warranty, introducing new products, providing product & sales training, etc. This position works with the Service and Front End Departments to determine ordering needs, and is responsible for maintaining correct processes for inventory in our point of sale (POS) system. This is a full-time, year-round position with the expectation that 20-24 hours a week are spent on P&A&A tasks, with the remainder of the hours worked in the Front End or Service Department.

Duties

• Order parts, accessories, and apparel from approved vendors for all locations.

*Create Purchase Orders (P.O.s) for all orders *Work with the Minnehaha Service Coordinators and Oak Street Operations Coordinator to complete orders for small parts and components at all Hub locations *Coordinate with Service Department to order parts needed for repairs *Prepare easy-to-read reports on parts, accessories, and apparel sales, and use this data to determine stock levels and to keep product apparel selection relevant to the local needs and industry trends *Work with Ordering & Receiving (O/R) Department to get major pre-season orders approved prior to purchase

• Receive P&A product

*Note vendor errors on orders, and communicate with vendor representatives to reconcile errors on The Hub’s behalf *Bottomline the organization and backstock of all product purchased *Hand off received products to Front End staff for restocking the sales floor

• Maintain knowledge of manufacturers' warranty policies

*Return items to manufacturers or distributors that fall under warranty *Work with Department Coordinators to keep staff educated on warranty policies *Communicate warranty process and coverage to customers *Communicate in a professional manner with representatives from each vendor

• Maintain the Order Book spreadsheets and provide annual staff training on how to use it
• Work with Front End staff to place special orders
• Communicate new product updates with staff

*Organize and provide product training to staff *Attend industry trade shows and report back to O/R about new products and trends

• Coordinate with O/R and Marketing Committees to move old inventory and facilitate closeouts and sales
• Maintain appropriate margins and selection for parts, accessories, and apparel; ensure that any applicable budgets are being met
• Work with Hub Finance Coordinators to ensure that products are appropriately taxed
• Work with the O/R Department to create and maintain accurate and current SKUs for parts, accessories, and apparel, especially maintaining category and subcategory continuity
• Increase efficiency in O/R processes
• Share responsibilities for management of online sales with other O/R Coordinators, including:

*Fulfill online purchases and returns *Assist with Online Sales customer service and questions *Maintain an accurate catalog of brands and products that are available for online sale, ensuring that inventory is accurate, and prices up to date

• Arrange for transfer of product between stores when necessary

Desired Qualifications

• Experience in purchasing, receiving, and inventory work
• Organized and detail-oriented
• Ability to prioritize tasks, and work independently and efficiently
• Ability to have candid conversations with co-workers, and maintain an open and respectful work environment
• Minimum 3 year bike shop and/or sales experience
• Knowledge of bike components, accessories, and apparel
• Comfortable using Microsoft Excel and Google Workspace
• Experience with consensus decision making
• Spanish, Somali, Oromo, and/or Hmong language skills a plus

Time Expectations

• Position is full time (32-40 hours/week) and year round:

*20-24 hours/week fulfilling Buyer responsibilities. Remaining hours are floor shifts in Sales or Service Department (depending on skill set) *Attend and report at monthly General Meetings (1.5 hours/month) *Attend monthly Service or Sales Department meetings (1.5 hours/month) *Attend and report at monthly Ordering/Receiving meetings (1.5 hours/month) *Attend monthly Finance meetings (1.5 hours/month)

• Occasional overtime in summer season (March - September)

Compensation

• This position qualifies as Level 4 on The Hub’s Wage Scale due to the significant financial responsibility. Minimum $18.75/hr with consideration for experience
• PTO plus the flexibility to request additional unpaid time off
• Employee discounts on bike and product purchases
• Paid parental leave available after 1250 hours worked
• Option to apply to become a Worker-Owner after 1000 hours worked, which includes access to subsidized health insurance and annual patronage dividends

____________________

The Hub Bike Co-op does not and will not discriminate for or against any employee or applicant for employment based on sex, gender expression, gender identity, race, religion, creed, color, national origin or ancestry, age, disability, marital status, sexual orientation, military or veteran status, genetic information, child or spousal support withholding, citizen or immigration status, or status with regard to public assistance. This policy applies to all aspects of employment at the Hub Bike Co-op, including recruitment, advertising, hiring, training and development, promotions, transfers, terminations, demotions, layoffs, compensation and benefits, social and recreational programs, and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $18.75 - $28.50/hour.

About The Hub Bike Co-op: The Hub Bike Co-op is a worker-owned and operated bicycle repair and retail center serving the greater Twin Cities cycling community. We provide a welcoming and safer space for people from all walks of life to approach cycling in a non-judgemental atmosphere, whether they are commuters, recreational riders, competitive cyclists, or are just beginning their cycling adventures. Our motto is, "All types of bikes, for all types of people." In addition to our curated spread of bikes, cycling accessories, and cycling apparel, The Hub offers many complementary services, including: -Financially-accessible bicycle repair classes -Refurbishment and resale of used bikes at great value -DIY bike repair stations for rent -Comprehensive bicycle fittings -Free open shop nights in partnership with Twin Cities Grease Rag and the Bicycle Alliance of Minnesota, with specific offerings for femme and gender diverse folks and BIPOC folks -A full suite of repair services tailored to your individual cycling needs by our personable and professionally-certified mechanics The Hub prioritizes mindfulness for a positive environmental, economic, and social impact in our business operations whenever possible. We source locally-produced and environmentally-friendly products and shop supplies, and take our services as community scrap metal, rubber, and e-waste recyclers seriously. We strive to purchase our product from other local and independently-owned businesses and reinvest in our local economy. We are actively involved with our neighborhood organizations, residents, and local government to promote the accessibility of cycling on an individual, structural, and legislative level. As a cooperative, we center the well-being of workers, and stand behind and strategically support growing cooperatives and collectives, and unionization and worker's rights movements. Our faith in the power of the bicycle to unite people, provide economic and transportation liberation, boost well-being and quality of life, and to serve as a functional and enjoyable alternative to a car-centric society is behind everything that we do. Learn more about us at www.thehubbikecoop.org.

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